Subaru of Jacksonville

Sabino was able to make my deal on a vehicle in transit with minimal fuss with minimal fuss More

I loved the fact that Sabino and Ray were not pushy. Both were knowledgeable about the vehicles and after asking what kinds of activities I enjoyed, we were able to narrow it down to 2 packages. I c Both were knowledgeable about the vehicles and after asking what kinds of activities I enjoyed, we were able to narrow it down to 2 packages. I can’t say enough how easy it was to work with both of them. My brother and his wife have bought several cars from Sabino and said I would not be disappointed. He raves about he service department as well. I look forward to many years in the Subaru Family. G. Combs More

My buying experience was great! This was the 3rd vehicle I've bought here. Bruce and Ryan were fantastic as usual. This was the 3rd vehicle I've bought here. Bruce and Ryan were fantastic as usual. More

I had a great experience buying a used vehicle at this dealership. Everyone was very professional, and I was happy with the price of the vehicle. dealership. Everyone was very professional, and I was happy with the price of the vehicle. More

This was the best car buying experience EVER. We were treated with kindness and respect. And we absolutely LOVE our new Crosstrek. We were treated with kindness and respect. And we absolutely LOVE our new Crosstrek. More

I get the best service at Subaru dealership at Atlantic Jacksonvile, FL. You have great team. Jacksonvile, FL. You have great team. More

Very helpful people and excellent customer service And excellent customer support and always engaging with customers excellent customer support and always engaging with customers More

I bought myself a new 2023 Subaru Ascent Touring in black on the Java Brown Nappa leather and really like this vehicle after one week of ownership. I never thought I would ever own a Subaru as I always view on the Java Brown Nappa leather and really like this vehicle after one week of ownership. I never thought I would ever own a Subaru as I always viewed the brand as not in line with how I see life. I realized after test driving one two weeks ago at Orange Park Subaru that I really loved the Ascent and wanted something a little larger then my almost new 23 Hyundai Santa Fe Calligraphy AWD. I think the Ascent gets a bad name from being a 4-cylinder turbo and anyone considering a Palisade or Telluride should seriously give the Ascent a look. I have owned 2 Palisades Calligraphy SUVs as well as a Kia Telluride SX Prestige Nightfall SUV and both are great, but the Ascent Touring is right there with them only lacking a few features of the other two SUVS. However, these other two SUVs come at a higher price point in this area. Subaru gives you so much more value for your dollar and also has many of the accessories already on the Monroney label vs the Palisade or Telluride. In my first 285 miles, I am getting about 26 MPG and that is not bad at all. Next, I want to thank the ownership here as this is a family-owned small dealer mindset here and I love that. Other dealer groups around Jacksonville, whether publicly traded like Coggin or privately owned like Hanania or Nimnicht just have a very different vibe when you are negotiating your car deal. Hats off to Mr. Porter here for only having one dealer doc fee and making it reasonable by Florida standards. It's so refreshing to see a dealer owner go for the long-game and repeat business versus squeezing the most gross profit out of every new vehicle purchase. I negotiated as hard as I could, and I appreciate all that management did to step up on my trade and price their vehicle where this deal made sense to me as this was a want and not a need. Finally, my sincere gratitude to Steven Barba who was so nice and gentle to deal with both on the phone and in-person too. You almost have to ask him to speak up as he is mild mannered; this is not your typical FL care salesperson and I love that. Pushy and aggressive people bring the NY person right out of me, and I don't ever want to go back there to live ever again. Steven even came by my home this week on Thursday to show me the Ascent as I am totally new to Subaru and did not really understand that huge 11.6 inch display and all of its features. How many mass market brand dealers would allow their salespeople to come a customer's house after the sale is complete? Thank you Steven as you are aces in my book and I am a royal pain in the rear to do a car deal with so thank you sir! Finally, Ovidio is the Finance office made the credit card deposit and personal check acceptance with my trade vehicle paper title about as easy as it could be and five minutes from start to finish. Thank you Ovidio for not being pushy during the Finance process as that is very much appreciated. The culture here is anathema to most FL car dealership groups so if you are considering a Subaru, do your research but contact Steven Barba when you are ready to make a deal. Mr. Porter, the culture at Subaru of Jacksonville is a direct reflection of how you do business and I thank you for making the car buying process a little less adversarial. Now, if only you owned a Kia store, I would buy my next Telluride from you! More

My second new car from this dealership. They are very courteous and professional. Dave Bailey was my salesman and he was a pleasure to work with They are very courteous and professional. Dave Bailey was my salesman and he was a pleasure to work with More

Friendly, knowledgeable, helpful, funny. We never felt pressured or rushed. Probably the best car buying experience we've had. We never felt pressured or rushed. Probably the best car buying experience we've had. More