Subaru of Jacksonville

No Markups, Happy Man! Nando was truthful and honest saving me money and helping me find the right insurance, mine was overpriced! Excellent experience Nando was truthful and honest saving me money and helping me find the right insurance, mine was overpriced! Excellent experience More

Long time customer. Mike Needham in service is why I keep coming back. Persistent until the problem is solved. Mike Needham in service is why I keep coming back. Persistent until the problem is solved. More

3rd car we have purchased from Juan. To us, Juan IS Subaru Spent time, never felt rushed, pressured or anything that usually goes with car sales. We have in the past and will continue To us, Juan IS Subaru Spent time, never felt rushed, pressured or anything that usually goes with car sales. We have in the past and will continue to recommend Subaru of Jacksonville and most definitely recommend Juan Juan is a true asset to your company And surrounding community More

Very professional and the salesman and financial person was helpful and efficient. I didn’t have to wait hours to get through the paperwork which I commend. was helpful and efficient. I didn’t have to wait hours to get through the paperwork which I commend. More

I bought a Subaru Forester from Subaru of Jacksonville a few years ago after doing an online search and finding the best vehicle for me there. The entire experience was a pleasure, and the service dept has few years ago after doing an online search and finding the best vehicle for me there. The entire experience was a pleasure, and the service dept has been wonderful when I came for regular maintenance. And I love my Forester. So when my daughter was hit and her car was totalled, I starting looking for a used car for her. After some online searching for used SUVs of various makes, I decided to head back to Subaru of Jacksonville because they once again had vehicles that met my checklist, because I love my Forester, and because the service there is exceptional. I just really like the culture there. KP lived up to my hopes and made the entire experience smooth and pleasant. I actually enjoyed it. I told him what I was looking for, he found a vehicle that exactly fit the bill, showed me how the many features worked, and even reset the clock for me. He sent the vehicle off for cleaning, too. He got me a snack and water while I waited and was very warm and personable. I am single and drove to the dealership alone. KP drove the vehicle to my house. I appreciated the whole experience, (with Ryan in finance as well). KP was awesome and I would definitely go to him and Subaru of Jacksonville again. More

They are great, right on time and super friendly. Subaru of Jax will always have my business. I’m Subaru of Jax will always have my business. I’m More

It’s an amazing dealership that takes personal ownership in all they do from sales to service. in all they do from sales to service. More

Juan made buying a car understandable and he worked with me to figure out my best options! He took his time and explained everything! me to figure out my best options! He took his time and explained everything! More

Second car I’ve bought from them, my salesman John Voight took very good care of me. The dealings I’ve had with the service department have been fantastic as well. Highly recommended… took very good care of me. The dealings I’ve had with the service department have been fantastic as well. Highly recommended… More

A few weeks ago my husband James purchased our first Subaru vehicle, an Ascent Touring in black on the Java Brown Nappa leather. He had a such a wonderful experience with Steven Barba at Subaru of Jacks Subaru vehicle, an Ascent Touring in black on the Java Brown Nappa leather. He had a such a wonderful experience with Steven Barba at Subaru of Jacksonville that we have thought about getting me an Ascent Touring as well. Our salesman, Steven Barba was soft spoken, professional, and courteous. I was so impressed with my husband's Ascent that I decided to trade in my 2022 Hyunda Palisade Calligraphy. He had a wonderful experience at Jax Subaru back on March 11th. I was so impressed with his Ascent that I decided to trade in my 2022 Hyundai Palisade Calligraphy, which I really liked, and purchase a white on black Nappa leather Ascent Touring also with Steven Barber. We also dealt with Ryan Munro in the Finance office and he was just as great as Ovidio was two weeks ago working with my husband's black Ascent Touring. Ryan was great with my husband as the F&I process here at Subaru of Jacksonville is anything but adversarial or confrontational as it is with so many other franchise dealers in Florida where the dealership owner often puts immense pressure on these F&I Managers to maximize the dealership's profits even when this directive conflicts with the customer's true needs. Both Ryan and Steven were very kind and professional all aspects of our transaction yesterday. All in all, I was so impressed with their professionalism and kindness. I want to.thank Steven for taking the time to show me my new Ascent and giving me a full tutorial on the vehicle. I would very much recommend this dealer if you are in the market for Subaru; and not just in the Jacksonville area, but anywhere in Central or Northern Florida or Southern Georgia. I also love the fact they really cater to dog lovers. Finally, as a franchise new vehicle dealership with this kind of positive culture and no pressure sales, a sincere thank you must go to Mr. Porter and his family as the person at the top always sets the culture for the entire organization. Mr. Porter, your staff helped make me a two time Subaru customer all in the month of March and I thank you for a very good sales process and an exceptional delivery process. I am not sure if you were aware of this but Steven Barba came to our home on Thursday, March 16th to show my husband some features we missed during our first delivery of his black Ascent on March 11th. This willingness to help after the sale is not something most mass market brand dealerships do in our new vehicle buying experiences over the last thirty years. Thank you again Subaru of Jacksonville, and I really love my new white Ascent. More