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Subaru of Jacksonville
Jacksonville, FL
9,280 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,280 reviews
April 08, 2023
As for the service center, everyone was very helpful and courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will be back because of him. Thank You Mike! More
by d.capers
Employees Worked With
April 08, 2023
Mike Needham and Sabino Martinez spent a great deal of time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. More
by drcj55
April 08, 2023
Extremely helpful and super courteous, definitely recommend this dealership to anyone! You’ll never be disappointed recommend this dealership to anyone! You’ll never be disappointed More
by c.s.warren
April 07, 2023
As always Danny in the service department did a great job, and there team of mechanics did a great job on my vehicle. job, and there team of mechanics did a great job on my vehicle. More
by Father of a very happy new driver
Employees Worked With
April 07, 2023
Mike is great in service. Thanks for the tips on my windshield! Great customer service Thanks for the tips on my windshield! Great customer service More
by Tmkramer
Employees Worked With
April 07, 2023
I have only been twice-the first experience was fine my second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immed second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immediately & car just had that issue again -will need to call for repair More
by MKV
Employees Worked With
April 07, 2023
The service people were so nice and helpful! They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. More
by corkieshelts30
Employees Worked With
Other Employees :
Michael Berry, Jim Besemer, Emily Billman
April 06, 2023
very friendly and fast service, was not confusing at all even for someone who had never bought or leased a car before. even for someone who had never bought or leased a car before. More
by pavoss12
April 06, 2023
Kimberly was excellent and very professional in providing options, pluses and minuses for the second car we were looking to drive on St Augustine Beach. We decided on the Cross Trek. Kimberly provided ex options, pluses and minuses for the second car we were looking to drive on St Augustine Beach. We decided on the Cross Trek. Kimberly provided excellent answers for all our questions and concerns. Would recommend anyone interested in a Subaru to contact Kimberly. The only negative was with the session with the finance manager. The extended warranty pitch was very aggressive. Didn't like the idea of having to decide on taking the Subaru of Jacksonville extended warranty at on that moment or the price would increase exponentially (after several hours and getting tired and anxious to leave). Would have liked to have a chance to study options and details without being pressured with the pitch of replacing electronic parts could cost $8,000 and if you don't sign now it will cost you a lot more to purchase later. Was tired after being at the dealer for 3 or 4 hours and took the extended warranty, but this left me with a bad feeling about this dealership. More
by larrywilson
April 06, 2023
The guys are always nice and respectful. Also take the time to explain everything so it is very understandable. Also take the time to explain everything so it is very understandable. More
by Mpwaller
