Subaru of Jacksonville

Devin did a great job listening to what my wife and I wanted and found the car we liked. He made buying a new car fun! wanted and found the car we liked. He made buying a new car fun! More

Devin was great during my car experience! This was my first time buying a car on my own, and he made the process seamless. He was also very thorough when explaining the car’s features. I had This was my first time buying a car on my own, and he made the process seamless. He was also very thorough when explaining the car’s features. I had a great experience! More

Great dealership. Great service department. They take care of their customers by hiring good people. I want to give a special shout out to Tommy Vergara for his profes Great service department. They take care of their customers by hiring good people. I want to give a special shout out to Tommy Vergara for his professionalism and kindness during my vehicle's last service. Keep up the good work! More

This is our second Ascent from this dealership and we’ve been very pleased with both the vehicle and the service! been very pleased with both the vehicle and the service! More

Subaru of Jacksonville has exceeded my expectations z. From the ease of buying my new Subaru two years ago to the outstanding Service department that has always treated me professionally and exceeded my e From the ease of buying my new Subaru two years ago to the outstanding Service department that has always treated me professionally and exceeded my expectations on several occasions. From routine maintenance to the installation of a hitch receiver to an unexpected warranty issue, my service advisor Mike has given honest time frames for completing the work and makes sure the service is done properly. I can honestly say that this is the best service department that I have ever gone to. More

I recently traded in my 2022 Subaru Crosstrek — a car I absolutely loved — for a 2025 WRX, and the difference is huge in the best way. I actually walked into the dealership and accidentally went to the use absolutely loved — for a 2025 WRX, and the difference is huge in the best way. I actually walked into the dealership and accidentally went to the used car department first, but the gentleman there was so kind. He personally walked me over and introduced me to Devin in new car sales, and that small gesture set the tone for the whole experience. Devin was amazing to work with — genuine, patient, and really listened to what I wanted. But honestly… the moment I got behind the wheel of the WRX, I knew I wanted it. I’ll admit, when it came time to sign the paperwork, I started sweating and second-guessing myself because my payments were going up. Devin stayed reassuring and never pushy, walking me through everything until I felt completely comfortable. And once it was all said and done, I was so happy I went through with it. Trading my Crosstrek for the WRX was a major upgrade, and I left the dealership absolutely in love with my new car. I’ll never own anything other than a Subaru, and this experience just reaffirmed that. If you’re looking for someone who truly cares about getting you into the right car, go see Devin — you won’t regret it! More

We drive an extra 20 minutes out of the way when there is another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. We value the great customer service and attention to detail more than the convenience of a short trip. We know our car is taken care of, we’re always driving something safe, and that we’ll get a longtime out of our cars. Thank you Mike! We are loyal customers thanks to you. More

Thank you for all your kind words and helping us get the car fixed as much car fixed as much More

The service and care given by Mike Needham and the entire service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. More

I brought my 4 day old (used-CPO) Outback that I got from another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done an another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done and took the original selling dealer’s number to work it out. More