Subaru of Gwinnett - Service Center

A great buying experience! Emma was great to work with! I would definitely purchase my next Subaru from Subaru of Gwinnett! Emma was great to work with! I would definitely purchase my next Subaru from Subaru of Gwinnett! More

Great first visit to service department with Jeff. Great communication about what my car needed and got my car back sooner than expected. Great communication about what my car needed and got my car back sooner than expected. More

Great job Frank Flores getting us through the system quickly and effectively! You did it! Wonderful job! quickly and effectively! You did it! Wonderful job! More

Courteous, prompt, thorough. Sometimes the wait seems a little long but it is usually busy and with the addition of the new location soon to open this may improve. Sometimes the wait seems a little long but it is usually busy and with the addition of the new location soon to open this may improve. More

Easy check-in and the young man that helped me check-in was very nice. But I mentioned a couple of issues and they were not communicating between the mechanics and service writers. I was told that they wer was very nice. But I mentioned a couple of issues and they were not communicating between the mechanics and service writers. I was told that they were taking care of, when in fact I know they were not. My vehicle was right next to the waiting room and I watched the entire service. The other thing that has put a bad taste in my mouth is that they refused to acknowledge the scratch they made right below the fuel door. More

Worked with Kirby to resolve age related repairs for our car. The unexpected repairs were done more quickly than anticipated. car. The unexpected repairs were done more quickly than anticipated. More

Always prompt service, always kept up to date on vehicle status, and always given a heads up on recommended services or ones that aren’t actually needed. status, and always given a heads up on recommended services or ones that aren’t actually needed. More

Issa was very helpful and took care of my issue. He went above and beyond to insure I was taken care of and informed during the process. This is my first Subaru and have been very impressed so far b He went above and beyond to insure I was taken care of and informed during the process. This is my first Subaru and have been very impressed so far by both quality and service. More

The dealership has failed to repair a transmission issue [ covered by an existing warranty] that was caused by services performed under a recall. [ covered by an existing warranty] that was caused by services performed under a recall. More

Rob was excellent with my purchase of my Widerness. Shaun and Lance were very helpful during my visit in purchasing my hitch for my Wilderness. Shaun and Lance were very helpful during my visit in purchasing my hitch for my Wilderness. More