Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

Sort by
January 11, 2023

The service team was great, they fully explained everything, and took care of all the warranty issues. I will continue to visit when needed. More

by RRBURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2023

Had issue with car warranty excellent also given rental Richard great customer service excellent customer service well taken care off More

by NATHANALGREEN190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 12, 2023 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2023

Ms Jill and Mr Shaun always provide great leadership and the staff reparining my 2009 Outback provide great expertise. More

by CHARLES.GOORSKY
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, Kyle Formella
Jan 08, 2023 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2023

Your service reps are outstanding Destiny was very knowledgeable and helpful. I usually have Jeff but he was busy this time. I feel my car received a complete checkup. I always do. Thank you More

by ANNABESS2003
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny
Jan 07, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

January 04, 2023

Immediate Service with no appointment while traveling. given loaner prompt courteous explained in detail. Service manager did test drive. service advisor extremely helpful explaining all problems found. More

by LIBBYANNWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Jan 07, 2023 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2023

Jeff was awesome. I came by to set an appointment to get a hitch installed, he instead had it completed on the same day. Awesome job on the install as well. More

by JuansReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

January 03, 2023

Great people to work with. Took their time and were patient while we made our decision. More

by BARB7BYRD
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Traylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol
Jan 04, 2023 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2022

Perfect experience - maintenance done in about an hour and my car returned clean inside and out! More

by jsinnock
Recommend Dealer
Yes
Employees Worked With
William Garcia
Jan 02, 2023 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

Always a pleasure to work with Matthew and the rest of the team up here. More

by BRAD.S.BRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Jill Thurston, Kyle Formella, William Garcia
Jan 02, 2023 -

Subaru of Gwinnett responded

Hi Brad, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

not the dealership, Subaru corporate and lawyers. I asked about my battery going dead 6 times. Solution is that I have to call the lawyer, not Subaru to get my battery checked and no repair is availa More

by CCCULPEPPER.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Formella
Jan 02, 2023 -

Subaru of Gwinnett responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

...
96
...