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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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February 01, 2023

Even though they are under construction project, I feel very comfortable at the time I’ve been there. Richard, the sales guy was wonderful and very helpful. Thank you very much. More

by GACSENTE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard "RL" Williams
Feb 04, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Richard will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

They did wonderful, quick and easy. They did my oil change faster then expected and ordered the for me More

by SKYKING007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Feb 03, 2023 -

Subaru of Gwinnett responded

Hello, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 31, 2023

great service center where the employees are friendly and the center is always clean and comfortable. Been going for over nine years. More

by 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailynn Kirby, five stars
Feb 03, 2023 -

Subaru of Gwinnett responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

January 31, 2023

Tiffani did an outstanding job working with us. We started looking at one type vehicle in October, the switched to another in December after some medical issues. We final settled on the vehicle w More

by GOLDSACK
Recommend Dealer
Yes
Employees Worked With
Tiffani Ho
Feb 03, 2023 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

Took me 2 weeks to schedule the service. Once setup it was fine except had difficulty reaching the service agent while my car was being serviced. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hynson
Feb 03, 2023 -

Subaru of Gwinnett responded

Hi, thank you for taking the time to leave us your honest feedback. We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2023

Jeff Bowman is always a pleasure to work with, provided excellent communication, friendly, and professional. My car was ready on time. More

by JLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. Our team is available should you require any extra help.

January 28, 2023

A great disappointment and loss of faith. One saving grace? Hector was kind and compassionate. More

by RAININGROSES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny, Shop Foreman, Hector
Jan 31, 2023 -

Subaru of Gwinnett responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better. We hope to hear from you soon.

January 26, 2023

My service advisors name was Kirby, I felt like she was very helpful to me, as well as to other customers I saw her interacting with. Nice addition to the dealership. More

by SHALL640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby
Jan 30, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

I have enjoyed this dealership for years and recommended it several times. Always great service and friendly faces. More

by HMORTON1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Jan 27, 2023 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 25, 2023

Great car. Great service and Tiffany Ho are super cool sales representative. Thank you highly recommend More

by YONGZYAN
Recommend Dealer
Yes
Employees Worked With
Tiffani Ho
Jan 27, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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