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3,122 Reviews of Subaru of Gwinnett - Service Center
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Verified Customer
February 14, 2023
Kate Richard Issa were wonderful ! Love my Subaru Forester! The service team were also great! The remote start… did not work as I thought it would! Suggestions: cup holders not posi Love my Subaru Forester! The service team were also great! The remote start… did not work as I thought it would! Suggestions: cup holders not positioned correctly hard to get in and out! Radio needs to remain off once ignition is turned on and off. Radio stations need to be able to delete! Overall it is Great ! Looks wonderful and the ride is great! Everyone loves it!!! Would purchase again! More
by ROBINMFUNK
Employees Worked With
Other Employees :
Kate Silva and Issa Kone ??????????, Richard "RL" Williams
February 13, 2023
Jeff was a great service advisor. Even though i schedule last minute he was able to get me in and out. He kept me updated on the status of my car. From the very beginning he understoo Even though i schedule last minute he was able to get me in and out. He kept me updated on the status of my car. From the very beginning he understood why i was there and what needed to be done. Also explained my inspection report to me. More
by ANGELPEREZ2011
Employees Worked With
February 10, 2023
Polite ready when promised great waiting room with snacks and space to work convenient Nice people snacks and space to work convenient Nice people More
by HOTRODMAMA30506
Employees Worked With
February 10, 2023
Outstanding customer service! Destiny and Jill went above and beyond to take care of me! They even stayed late to resolve my issue. Excellent customer service! I will not go a Destiny and Jill went above and beyond to take care of me! They even stayed late to resolve my issue. Excellent customer service! I will not go anywhere else for service. I will go to Subaru of Gwinnett for as long as I own a Subaru. Super employees and super people! Thank you Destiny, Jill, and Michael! More
by DRA711
Employees Worked With
Destiny Wiggins,Michael Militello, Jill Thurston
February 07, 2023
Issa Kone was our service advisor. Mr. Kone was very helpful and personable. He kept us updated on the service time as we waited and sent us on our way with a freshly washed Ascent. Th Mr. Kone was very helpful and personable. He kept us updated on the service time as we waited and sent us on our way with a freshly washed Ascent. Thanks for the great complimentary tea selection as we wait for service. More
by SWFOX
Employees Worked With
Issa Kone
February 05, 2023
The rep was the WORST! He lied repeatedly. Made up things that he didn't understand from the service tech's analysis. I called repeatedly to get update on my car on the He lied repeatedly. Made up things that he didn't understand from the service tech's analysis. I called repeatedly to get update on my car on the day it was promised. I was told he was there and would call me back right away. After calling ALL day I was finally told he was off and I had to wait 2 more days for my car. The multi point inspection missed a burnt out headlight that they had the nerve to try and charge me for after I had to make an additional trip to the dealership. He is condescending to women (Little Lady. Please!!). Can't trust him at all! I loved this dealership until this experience. Would have continued going there for all my car service and probably bought my next car there as well. More
by S.O.
Employees Worked With
Isa (sp?)
