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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,112 Reviews

3,112 Reviews of Subaru of Gwinnett - Service Center

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April 26, 2018

Best experience possible Perfect service experience. Met by friendly young woman as I drove up who started the process. She then led me to the Service Rep, who was also supe More

by ROBERTVGEIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 26, 2018

Awesome service! From the personalized greeting to the well-stocked lounge area, Subaru of Gwinnett makes getting my vehicle serviced easy and convenient. I will defi More

by SSYRE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 26, 2018

Such professionals! You guys made the entire process so easy!. Thank you for your professionalism, courtesy and follow up. I would highly recommend you to my friends and More

by timothycox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Alyssa Elery, Jill Thurston
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 25, 2018

Awesome Alyssa She was just awesome, and the young man assisting her too! Sales didn’t emphasize the 6k mile service/ no cost and other benefits not spelled out dire More

by ERICSATCHER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The receptionist? The one when we bought it, and the one now! She refilled the expresso pkts , Alyssa Elery, Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

April 23, 2018

Class "A" service The entire staff is great and they are a pleasure to deal with. They all step in and they take the extra steps to make their customers happy. More

by PAULYEMAIL.PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I ddealt with several, but I remember Kyle hrlping me out greatly.
Apr 30, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

April 20, 2018

Outstandings Service Everything from start to finish is done professionally. I feel like an honored guest every time I go to get my vehicle serviced. Thank you!! More

by COBRACDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 20, 2018

10,000 mile service The service was quick and pleasant. There are lots of drinks and snacks. My service writer was very god and informative. Product knowledge was excell More

by Steve2452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 19, 2018

Great service The ladies and gents are spot on with customer service. They had me in and out quickly and really did a great job on my car. More

by Taylorm489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 19, 2018

It was timely and what I expected. Not much to say other than I will return for the next service. I don't have more to say because I don't really fine service to appealing. More

by J4JSATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 19, 2018

Jill and her crews are top notch! Can't say enough about Jill Thurston and her crew in the mIntenance dept of Subaru Gwinnett. Always friendly, service oriented, and customer focused. More

by JDCOCHRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Alyssa Elery, Jill Thurston
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

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