Subaru of Gwinnett - Service Center

Efficient, professional, courteous. I was able to schedule service online the evening before my appointment. On arrival, a service representative greeted me and immediately prepared my c I was able to schedule service online the evening before my appointment. On arrival, a service representative greeted me and immediately prepared my car for service. The waiting area is comfortable, clean,and quiet. A complimentary snack bar is provided for customers that is well-maintained. It is always nice to have the work completed in the time-frame I was given and to have the car's exterior washed. More

Great people No pressure. Looking to buy in the future, looked at outback. Have a forester now, Worked with service today and they washed and vacuumed my car. Y No pressure. Looking to buy in the future, looked at outback. Have a forester now, Worked with service today and they washed and vacuumed my car. Yay!, More

Spur of the moment repair Did not have an appointment. Was in Midtown for my brother's follow-up medical appointment & noticed some water leaking from under dash on passenger Did not have an appointment. Was in Midtown for my brother's follow-up medical appointment & noticed some water leaking from under dash on passenger side. Was there at service dept by 1 pm and through by 3 pm. Also there was no charge! More

Very bad service rep I had a very bad experience. There is one service rep who is very rude and treated several customers very badly. The other reps and service manager we I had a very bad experience. There is one service rep who is very rude and treated several customers very badly. The other reps and service manager were good. More

Subaru visit I few weeks ago I received an offer in the email for 29.99$ to change the cabin air filter . However when I got to the dealership I was told that it w I few weeks ago I received an offer in the email for 29.99$ to change the cabin air filter . However when I got to the dealership I was told that it was a mistake and the actual price would be around 60$ . I told the service person that I did not get an updated email and if he can ask the manager . They ended up changing the cabin foyer for the 29.99 and I was happy that they worked the deal for me . More

Excellent first service on Crosstrek I was greeted promptly by service personal with a smile and my furry best friend was welcome as well. The addressed my one concern, did the service an I was greeted promptly by service personal with a smile and my furry best friend was welcome as well. The addressed my one concern, did the service and had me own my way within in a very reasonable amount of time. More

Coffee Break? I had a 2 holes in my tire and the tire neededto be replacec, The car was ready before I sat down to drink the complimentary coffee. I had a 2 holes in my tire and the tire neededto be replacec, The car was ready before I sat down to drink the complimentary coffee. More

Efficient and friendly The Service Center employees are especially efficient and very friendly. From the time I arrived and was greeted until my car was serviced and ready, The Service Center employees are especially efficient and very friendly. From the time I arrived and was greeted until my car was serviced and ready, I felt comfortable knowing I would be treated well and their work would be exemplary. More

Fantastic Dealership, we'll never go anywhere else I bought my Forester from Lance back in 2015 and my husband bought his Legacy from Nelson in 2017. After my purchasing and subsequent service visits, I bought my Forester from Lance back in 2015 and my husband bought his Legacy from Nelson in 2017. After my purchasing and subsequent service visits, I will never take my business anywhere else. Subaru of Gwinnett has shown time over time that they value their customers and put them first. Alyssa always makes service a breeze and way less of a headache than any other dealership I've been to. More

Excellent service Very easy to work with on my service. Highly recommend them. They assisted me way beyond the standard requirements and were very fair to work with. wi Very easy to work with on my service. Highly recommend them. They assisted me way beyond the standard requirements and were very fair to work with. will continue to do business with them. More