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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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June 04, 2018

Service Excellence Center was excellent in welcoming, getting clear what my car issues were and they had personnel issues but they provided a loaner so I did not feel an More

by JESUS_GARCIA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izza, Jill Thurston
Jun 07, 2018 -

Subaru of Gwinnett responded

Jesus, we're glad you had such a wonderful experience with Jill and the rest of our staff! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2018

Misleading Coupon, Good Service I had received a coupon from the dealership that indicated a "free" oil and filter change, but specified a value of $35. When I pulled in I told the More

by ADCOCK1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
June 01, 2018

Friendly, reliable, helpful My car was repaired under warranty and since it required several days, I got an excellent loaner Subaru which only whets my appetite for a newer model More

by JUDYCALLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Felton
Jun 02, 2018 -

Subaru of Gwinnett responded

Your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

June 01, 2018

Seamless Came in for regular service of the Outback and per usual handled superbly. Professional. Informative. Friendly. The sign of a smooth operation is More

by Jolter D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 02, 2018 -

Subaru of Gwinnett responded

Jolter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2018

Headlight One of my headlights went out. Since it’s bedn raining so much I knew I had to get it replaced. Called Subaru of Gwinnett service and they said to com More

by RMerrItt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Jun 02, 2018 -

Subaru of Gwinnett responded

Hello, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 01, 2018

Typical great service The service team from the greeting to the service set up to the meeting with Service rep (Alyssa) was friendly and efficient.With this exceptional sta More

by RZAMBACCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Alyssa Elery
Jun 02, 2018 -

Subaru of Gwinnett responded

Hello, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2018

Very professional and customer driven! I drive over 30 minutes because of my experience at Subaru of Gwinnett. They really think for the customer (waiting area, snacks, beverages, reading m More

by Subbie2012
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Alyssa Elery
Jun 02, 2018 -

Subaru of Gwinnett responded

Thank you, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

June 01, 2018

Well done Always a pleasure to go to Gwinnett Subaru. Alyssa Ellery was magnificent. The work was done quickly and professionally.What more can anyone saying. B More

by tfwret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Jun 02, 2018 -

Subaru of Gwinnett responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2018

Healthy Car 🚘 Puts my Mind at Ease Thorough, efficient, courteous and patient describes the service I received at Subaru of Gwinnett’s Service Department. I turned over my 2018 Imprez More

by deb.calhoun@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman, Matthew Walsingham, Charles Williams
Jun 01, 2018 -

Subaru of Gwinnett responded

Debra, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

May 31, 2018

36 month service The service was done quickly and I am completely satisfied. A coupon was used to cut the price of service in half, an excellent price. The cabin filte More

by ROARFO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Jun 01, 2018 -

Subaru of Gwinnett responded

Roarfo, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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