Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

Sort by
July 16, 2018

Great service experience! I was very impressed by the team that handled my first service at Subaru of Gwinnett. Great experience! Everyone at the dealership seemed eager to h More

by CAILLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Jul 24, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

July 16, 2018

Always professional and organized. This is a very well run dealership. I should know. I’ve spent the last 25 years working in some capacity with car dealerships. I’m impressed with them More

by HAMBYJAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Jul 18, 2018 -

Subaru of Gwinnett responded

We are so happy to read such a great review about Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2018

Not fixed I have an older Subaru. Recently there have been some issues with the headlamps. The high-beams indicator occasionally comes on even though I may not More

by DL212121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa (?)
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to review your visit to Subaru of Gwinnett. I am sorry to learn about your less than stellar experience, we certainly fell short of your expectation of service. You can be assured the feedback was shared with the appropriate department and team members. Once again, we appreciate your feedback.

July 12, 2018

Scheduled Service The Gwinnett team does an amazing job. Always professional, always on time, and always keeping you up to date. Shaun, Jill, and Kyle are the best! More

by ps820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Feltner, Kyle Formella, Jill Thurston, Elizabeth Puckett
Jul 18, 2018 -

Subaru of Gwinnett responded

We're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We're looking forward to your next visit with us!

July 12, 2018

The usual sturm und drang My car 🚗 has 35,000 miles on it. I went in for an oil change and tire rotation. Subsequent to the free inspection, the service writer recommended $ More

by 21drfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella, Alyssa Elery
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

Aug 01, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to leave us a review. If you're ever in need of help, please let us know!

July 11, 2018

Service Always able to schedule service on my schedule; courtesy when I check in; they keep me updated on the progress; never had to return to get the same th More

by MARYSD2012@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 11, 2018

Fast, friendly and fun! I have been coming to Subaru of Gwinnett for years and Alyssa Hoffman has always taken great care of me. A-1 service and always professional. As long More

by ALEXANDERROBERTCOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman, Alyssa Elery
Jul 18, 2018 -

Subaru of Gwinnett responded

Hello, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 11, 2018

Friendly service team. Coordinator provided clear service requirements and pricing. I like the new internet-based service interface. x x x x x x x More

by PLOO308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, service coordinator and the service team
Jul 18, 2018 -

Subaru of Gwinnett responded

Hello, we are so happy to read such a great review about Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2018

Excellent service My experience here has been great. I do all my maintenance here, and have not had any issues with the service. Issa, my advisor, is excellent. I will More

by Dragon@987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Jul 18, 2018 -

Subaru of Gwinnett responded

Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know!

July 10, 2018

Amazing service...every time!! I have complete confidence in Subaru of Gwinnett. Their staff is courteous and helpful, and they can be counted on to provide great service every time More

by KARHUBBARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Jul 14, 2018 -

Subaru of Gwinnett responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

...
286
...