Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

Sort by
July 24, 2018

My service was very quick and was a pleasure to deal with. Pleasure to deal with everyone at this dealership and the quality of the work and the time are great. I have used this dealership for over 2 years yea More

by CSCHAIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jul 24, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

July 23, 2018

Oil Change and Warranty Service Service was super helpful and they gave me a loaner while they checked a concern of mine. They found the issue replaced the part still under warranty More

by SCOTTB7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Jul 26, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

Aug 01, 2018 -

Subaru of Gwinnett responded

Hi Scott! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2018

Best Subaru Service in Atlanta I have been using this Subaru Dealer and service center for over 10 years. Jill and Kyle keep me coming back because they make the difference. They More

by reyroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle is Awesome, please add him to list of service reps, Jill Thurston
Jul 26, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We count ourselves lucky to have customers like you! See you at you at your next appointment :)

Aug 01, 2018 -

Subaru of Gwinnett responded

Hello, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2018

Xm radio issue I was pleased with the personnel, knowledgeable, courteous service from all in the service department. Alyssa was my service advisor and was great. I More

by Steve2452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Elery
Jul 26, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 19, 2018

2013 Outback service Service was completed as requested and within promised timeline; This has been my experience since I bought the car at SOG 5 years ago; couldn't be ha More

by FRIPPISLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
Jul 26, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 19, 2018

Friendly atmosphere As always at Subaru the courtesy, service and friendly atmosphere where part of the experience I had yesterday when visiting the service department fo More

by CARHER65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 19, 2018

Regular Maintenance Exactly as advertised. Make an appointment, be there reasonably on time, service accomplished in the time specified. Comfortable waiting area, even More

by Tom MCNALLY
Recommend Dealer
Yes
Employees Worked With
Not listed above
Jul 26, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 18, 2018

Fast drop off / great service Fast drop off / great professional service - easy service set up and great communications. Pick up was very easy and fast. Location is great for me. More

by HSS1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery, Jill Thurston
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

July 18, 2018

Pleasant and Fast The service team took excellent care of me on my first initial maintenance visit. From check in to drive out was about 40 minutes and they even offer More

by RHODESANGELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Jul 24, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

July 17, 2018

Brake pad replacement All the support team was wonderful and very professional. My loaner vehicle was ready for me as soon as I check in. Same as when I came to collect my More

by CHONGWONG777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman, Alyssa Elery
Jul 24, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

...
285
...