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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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August 30, 2018

Routine oil change plus mirror repair. My 2016 Subaru Legacy was in for oil change and passenger side mirror repair. I struck a pole in bad weather. My car was ready faster than promised, c More

by JFEDACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner and Taylor.
Sep 07, 2018 -

Subaru of Gwinnett responded

It's experiences like yours that really keep us motivated! We are so happy to have you a part of the Subaru family, and we look forward to your next visit! Safe travels!

August 30, 2018

Good service Provided a loaner since needed to keep my car and was communicative about my issue. Everyone at Gwinnett Subaru is friendly and the waiting area is c More

by Eim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Sep 10, 2018 -

Subaru of Gwinnett responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

August 29, 2018

very good service started shaky but it got much better when Jill got involved very good service after that. I will come back to this service center and to buy n More

by CLEANSLATE1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Sep 07, 2018 -

Subaru of Gwinnett responded

We are glad Jill was able to provide you with a positive experience! If you're ever in need of more help, please let us know!

August 28, 2018

Love my Subaru This was my first Oil Change on my New Outback. The service went well did not have to wait to long. The next time I need a oil Change I'll be back. More

by DLIETCH23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella was my Service Advisor he was good.
Sep 05, 2018 -

Subaru of Gwinnett responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2018

Service department did an excellent job in informing me on the maintenance and upkeep of the Subaru that I inherited from my uncle. I have become much more appreciated More

by PIERSONJAMES86
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t see the persons name listed
Sep 05, 2018 -

Subaru of Gwinnett responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. If you have any further questions, please give us a call. We're always happy to help!

August 28, 2018

Place to trust Always greet with smile and provide thorough inspection and service. And notify you the status of the service. This dealer is very clean and provide More

by ULTIMATEVTEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Michael
Sep 05, 2018 -

Subaru of Gwinnett responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service.  We look forward to your next visit! Take care!

August 28, 2018

Great service and fast, too! The 18,000 mile service for my Subaru Outback was fast and efficient. The staff were all very friendly and helpful. The facility was clean, bright a More

by SSYRE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remember their names
Sep 05, 2018 -

Subaru of Gwinnett responded

We are glad we could provide you with fast and friendly service! If you're ever in need of more help, please let us know! Take care!

August 27, 2018

Great car buying experience I do my research before shopping. There was no pressure, they listened, and offered advice. I will buy again from Gwinnett Subaru. The service depar More

by Lsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in service
Sep 05, 2018 -

Subaru of Gwinnett responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 27, 2018

02 Subaru needed repairs This location did a great job bringing my car back to life after it has been sitting for 2 years. They even made the AC start back working with a pull More

by EMAN2SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Sep 05, 2018 -

Subaru of Gwinnett responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2018

Great Service! The person who worked on my oil change go me in and out! It was very much appreciated! Will be coming back and requesting for the same employee! More

by RAMSHAM97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corben French
Sep 04, 2018 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we look forward to your next visit!

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