3,122 Reviews of Subaru of Gwinnett - Service Center
good service I alway enjoy working with Kyle Formella. He is very good at his job.He should climb the ladder to be a great service manager one day I alway enjoy working with Kyle Formella. He is very good at his job.He should climb the ladder to be a great service manager one day More
I love this place This is the only dealership that I love. I can bring my 5 year old daughter and sit in the kid’s lounge. The snacks are a nice touch too. Everyone be This is the only dealership that I love. I can bring my 5 year old daughter and sit in the kid’s lounge. The snacks are a nice touch too. Everyone be treats you with respect here. I’ve NEVER had a bad experience here. More
Quick patch repair of flat tire. I ran over a rubber bungee strap and the hook punctured the tire and caused the rubber strap to bang up against the side of the car while the wheel wa I ran over a rubber bungee strap and the hook punctured the tire and caused the rubber strap to bang up against the side of the car while the wheel was spinning. The Subaru of Gwinnett service department quickly patched the tire and cleaned the rubber marks from the side of the car in a timely fashion for a reasonable cost. More
A great experioence getting a new motor!!! My motor was using oil, and Subaru replaced my motor. I can now go another 100,000 miles. Had an awesome experience all the way around. My motor was using oil, and Subaru replaced my motor. I can now go another 100,000 miles. Had an awesome experience all the way around. More
After 10 years of excellent experience from Subaru Dear Managers Herb Jennifer & Gary I want to share exemplary reports and genuine gratitude to all the service & sakes crew. Jill Issa Kyle Shawn Dear Managers Herb Jennifer & Gary I want to share exemplary reports and genuine gratitude to all the service & sakes crew. Jill Issa Kyle Shawn & Alyssa & those behind the scenes or under the hood like Mr Willis have always been delivering superb quality service . Growing Together With You, Gaudelia Baltazar More
Lot of issues after sales Car in shop 3 times since purchase. Seems to be very little in the way of thanks for buying a vehicle. They've been good about a loaner . Car in shop 3 times since purchase. Seems to be very little in the way of thanks for buying a vehicle. They've been good about a loaner . More
Solved the problem that a independent shop couldn't. Made it easy by offering a courtesy car. Would bring it here first in the future. that a independent shop couldn't. Made it easy by offering a courtesy car. Would bring it here first in the future. More
Quality Service with attention to detail My 2011 Forester was due for oil change so I brought it in for that and front end alignment. I knew brakes were due but did not know how long I had l My 2011 Forester was due for oil change so I brought it in for that and front end alignment. I knew brakes were due but did not know how long I had left. They pointed out that I was down to .1 and not safe to drive any more so I had the work done then. Very good job--more expensive that some other places but work done while I waited and done right with genuine Subaru parts. More
Total complete customer service!! Very efficient, listened well to all issues, wifi, pleasant waiting area, extremely accomodating . My service rep, Issa Kone rocked!! Tyler the servi Very efficient, listened well to all issues, wifi, pleasant waiting area, extremely accomodating . My service rep, Issa Kone rocked!! Tyler the service mechanic was thorough and knowledgable which let me know my car would be safe. Thanks again! Will recommend highly to all. More
Changes I did not ask for My radio settings were changed and my clock is GONE. It is as if the battery was removed. I am not happy with that also my car had two scratches that My radio settings were changed and my clock is GONE. It is as if the battery was removed. I am not happy with that also my car had two scratches that I believe came from the vacuum holes and removed the paint! Lucky I had bought the $25.00 very small "pin" of paint and was able to fix it. I did not get a walk around after the oil change. This is when it was most needed . I did not tell them to mess with my radio or my clock setting. I am not happy! I am not happy with the scratches they made on my bumper! More