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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews

3,121 Reviews of Subaru of Gwinnett - Service Center

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October 17, 2018

Great experience Jeffrey was very nice, kept me informed, and very respectful. I just purchased my car in Raleigh, and moved here, glad I found this dealership. Lo More

by MCPARIS1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Subaru of Gwinnett responded

Hello, we're happy to hear you had such a positive experience with our team! Please reach out to us if there is anything else we can do for you! Take care!

October 16, 2018

Great customer services It is always a great experience when I bring my car there. Kyle is doing an outstanding job for service, always listening to customer needs. More

by Cyril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Oct 29, 2018 -

Subaru of Gwinnett responded

Cyril, thank you for your kind words and this wonderful review! Please reach out to us if there is anything else we can do for you! Take care!

October 15, 2018

Subaru of Gwinnett The first time I went to Subaru of Gwinnett, I was impressed by how friendly and how much they do to take care of their clients. I didn't buy my car More

by UISCEBEAHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella, Issa Kone, Jill Thurston
Oct 29, 2018 -

Subaru of Gwinnett responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!

October 13, 2018

Regular Service I went in for an oil change, tire rotation, and to fix a minor problem on my Subaru. The service rep was very friendly, and kept me informed as I wai More

by MARCLEITMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Oct 17, 2018 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2018

Customer friendly service center Friendly, on time, nice waiting room, services all performed; "at your service" attitude. Great experience here every time from making the appointment More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Puckett for sales; Kyle for service; everyone is very helpful; Eric for business matters., Alyssa Elery, Elizabeth Puckett, Charles Williams, Eric Fritsch
Oct 17, 2018 -

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2018

Always excellent! We've had our Subaru Outback serviced at SOG since it was new. Always excellent service. Great waiting area, always friendly people. Thanks, Alyssa an More

by paulbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Alyssa Elery
Oct 17, 2018 -

Subaru of Gwinnett responded

Thank you so much for choosing Subaru of Gwinnett for all of your service needs! We're looking forward to your next visit with us!

October 12, 2018

Always take care of me. I trust them. I've never been a "dealer service" fan, but Subaru of Gwinnett changed my mind. Top notch service, friendly folks, fair pricing. Never had a bad exp More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone, Kyle, Jill Thurston
Oct 17, 2018 -

Subaru of Gwinnett responded

Phil, we're glad you had such a wonderful service experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2018

very efficient with my oil change. Love the car wash Very friendly and takes the time to get to know you. Very comfortable waiting room. Clean and well maintained facility. I like the ease of making on l More

by TNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Subaru of Gwinnett responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

October 11, 2018

Terrific customer service Very pleased with the service department, and their desire to provide a high quality service experience. Very prompt and professional, even though my More

by KCGPERFORMANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Oct 17, 2018 -

Subaru of Gwinnett responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2018

quick and efficient The moment that I pulled my vehicle into the service area, I was greeted by service workers and was asked the reason for my visit. I was told the app More

by georgia car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Jill Thurston
Oct 17, 2018 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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