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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,991 Reviews
Call Service Center (678) 921-3925

2,991 Reviews of Subaru of Gwinnett - Service Center

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December 09, 2021

A great first experience at their service department. I will certainly be back. With both cars. More

by SRONEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
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Dec 10, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

Excellent service. Prompt and efficient service. I felt the improvement in how my car operated as soon as I got back on the road. More

by deb.calhoun@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

Easy to schedule appointment on line, prompt service and no problems getting loaner. They couldn’t solve problem but nice about it. More

by STEVE_HARDING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

December 09, 2021

Service rep was extremely GREAT, but after two failed attempts at (2 hours each) to upgrade my StarLink from 3G to 5G to keep it working after January, 2022, I'll try Troncalli. More

by BACOOP47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Formella
Report | Print
December 08, 2021

The dealership is clean and orderly. Everyone on the staff was polite and extended great hospitality. My needs were met. More

by GABE.ORTIZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery?
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Dec 09, 2021 -

Subaru of Gwinnett responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2021

Service was prompt and professional. Kyle thoroughly discussed the work and presented options The loaner vehicle was appreciated More

by JOE.LINDACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Dec 08, 2021 -

Subaru of Gwinnett responded

Hi Joe, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Always polite, professional, and thorough and the service managers patiently explain all the service needs. More

by DEBBYLOGAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2021

Friendly, helpful staff and very swift and efficient service. The place is very clean and presentable. More

by CHAMBERLAIN_CHRISTIAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, we are happy to pass along your comments to the staff here at Subaru of Gwinnett! Feel free to reach out to us if you need anything. Have a wonderful day.

December 06, 2021

They always take great care of me and my cars! Thank you all so much! More

by LJERKA
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
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Dec 07, 2021 -

Subaru of Gwinnett responded

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

Shannon provide Great Customer Service and was very professional. Made me feel like I was being taken care of. More

by ANITA.ROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 07, 2021 -

Subaru of Gwinnett responded

Hi Anita, we're happy to hear you had such a positive experience with Shannon! If you're ever in need of more help, please let us know!

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