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2,944 Reviews of Subaru of Gwinnett - Service Center
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Helpful November 24, 2021
Extremely attentive!! They always take great care of my STI and really roll out the red carpet to their guests STI and really roll out the red carpet to their guests More
by DRS0703
November 24, 2021
Subaru of Gwinnett doesn’t make you feel like a customer, you feel like family. Everyone is extremely nice, from the receptionist, to Matthew my salesman, to Craig my loan adviser, to Shaun in services who r you feel like family. Everyone is extremely nice, from the receptionist, to Matthew my salesman, to Craig my loan adviser, to Shaun in services who repaired my new vehicle. I don’t mind the drive to Gwinnett because the experience is worth the ride. More
by GAHOGENS
Employees Worked With
Other Employees :
Craig Wooten, Andrea Bell, Shaun (Service Department)
November 24, 2021
fixed problem of correcting time to current EST. Unfortunately manual did not have instructions correct so could not do myself. Manual did not say must buttons on steering wheel. Unfortunately manual did not have instructions correct so could not do myself. Manual did not say must buttons on steering wheel. More
by BILLCAA
Employees Worked With
November 23, 2021
Great Service and awesome team from Subaru of Gwinnett! Shaun always takes care of our Fleet of vehicles. Shaun always takes care of our Fleet of vehicles. More
by Justin Flournoy
November 23, 2021
Was everything I expected appreciate the service and the staff, their helpfulness and the thorough work staff, their helpfulness and the thorough work More
by BARBARAWAITS
Employees Worked With
November 23, 2021
After calling the service center for 3 months regarding the fuel pump recall and losing thousands of dollars in business revenue from August 2021 - November 2021, I finally get my vehicle to the service ce the fuel pump recall and losing thousands of dollars in business revenue from August 2021 - November 2021, I finally get my vehicle to the service center. Although Richard is polite. My car was returned to me unwashed properly, not sanitized on the inside, my glove compartment was open, and no sticker on the windshield for when my next oil change is due. Disappointed with the service on this visit. More
by YOLANDAWILLIAMS1025
Employees Worked With
Richard
November 22, 2021
Great Subaru dealership. I had very quick service and was updated several times while I was waiting for the car. Thanks to Richard for spending the time to talk through the details. was updated several times while I was waiting for the car. Thanks to Richard for spending the time to talk through the details. More
by THORNEBRIAR
November 22, 2021
Got lied to, in my 1 and only experience with them. I was quoted $2000 to fix the sunroof on my 2011 outback. It was stuck open and the car isn't worth enough to warrant that kind of expense. I asked if was quoted $2000 to fix the sunroof on my 2011 outback. It was stuck open and the car isn't worth enough to warrant that kind of expense. I asked if it could just be closed instead of made to work and was told no. I found out today that there is a manual crank on the sunroof motor that allowed me to close the sunroof. I was blatantly lied to by the service department and will never visit there again. More
by robeadam
Employees Worked With
unknown
