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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,943 Reviews

2,943 Reviews of Subaru of Gwinnett - Service Center

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February 08, 2022

the service people were very professional we were well informed what needs to be done to our vehicle More

by SLOMINYLECH2168
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2022

It was my first visit to this dealership. Jeff Bowman was very friendly & knowledgeable in helping me with my Outback service. He was honest & up front with all of the needs for my car. Even received a More

by BOURDAGEKJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2022

Took the car in for a routine service, and it was super easy and fast. Friendly staff too, thank you! More

by gates123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2022

The young lady that helped me did an excellent job. She was vey helpful in making sure my Outback was serviced correctly. She was able to save me money also. More

by GRAHAM20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have her name
Feb 09, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 07, 2022

The service personel are always thorough, convenient, timely and helpful. Nice area for waiting and tasty snacks provided. More

by POWDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

Issa was amazing!! I will definitely be back. Everything was handled very professionally. It's great to know my Subaru is well taken care of. More

by JBURKE945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 07, 2022

Richard McCoy and service team did a wonderful job with our Ascent! Always such a breeze working with him!! Thank you again! More

by Kulcsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard McCoy
Feb 10, 2022 -

Subaru of Gwinnett responded

Hi Kulcsar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

February 07, 2022

I think Iwas over charged, personnel was helpful, but did not explain the charge, would be nice to know what I paid for More

by BERNARDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Feb 09, 2022 -

Subaru of Gwinnett responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (678) 475-3500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com

February 06, 2022

I loved my experience! Such a great place to get a Subaru! Have bought two vehicles here! Highly recommended! More

by AARAYA0930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Feb 08, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 05, 2022

Very professional and very quick to make corrections excellent customer service and very friendly atmosphere excellent service department. More

by ANNMITCHELL1583
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

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