Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

Sort by
June 27, 2022

That was kind and fast service. I hope My Subaru appli, can show car status, location, fuel, door lock, etc. More

by RYOHEI.ONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jun 29, 2022 -

Subaru of Gwinnett responded

Hi Ryohei, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2022

Outstanding customer service as always. Very friendly and professional. Kept me updated as to progress of service. More

by LINDA.ALLISTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jun 29, 2022 -

Subaru of Gwinnett responded

Hi Linda, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2022

Went for an oil change and checkup ended up getting transmission fluid change also. All went well and quicker than expected. My only issue was in less than 200 miles the low oil light came on and fou More

by HALB513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Jun 27, 2022 -

Subaru of Gwinnett responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Taylor Spicuzza (678) 584-7200 tspicuzza@subaruofgwinnett.com

Jun 27, 2022 -

HALB513 responded

I received an email from Taylor Spicuzza saying if I am willing, please contact. I called the number provided only to find our Taylor doesn't have a phone number and can only be contacted through email. If i shouldn't call you, don't give me a phone number. If you want additional information about my experiance, call me.

June 25, 2022

Jeff Bowen, my service advisor who helped me find out why my TPMS was malfunctioning. He went to great lengths from the warm welcome, periodic follow ups throughout the duration of the visit and clearly expl More

by NQUACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2022

They were quick to help, and even gave the cat a wash; then, when it took off one of my rubber blades in the process, they replaced it, no charge. Friendly and quick! More

by JL1447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issi?
Jun 27, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2022

I take both of my Subarus to Subaru of Gwinnett for regular service and always get good attention. Miles, my service advisor, took good care of me. More

by MICHAELWALD50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Watson
Jun 27, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

Very friendly customer service- Issa was wonderful! Fast service and the dealership is nice and has plenty of space to work from if you want to wait there while they work on your car. I also really app More

by JAMIE.Y.STORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
issa, kone
Jun 24, 2022 -

Subaru of Gwinnett responded

Hi Jamie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

They got me in fast, checked the issue, kept me in the loop and fixed the problem within 24 hours. More

by SKWUREL73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, Kyle Formella
Jun 24, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

Gwinnett Subaru staff were completely friendly and were check in several times to see if they count get me anything while I waited to get my Legacy serviced. I love my Subaru and I love Subaru Gwinnett! More

by BETTYMCKEON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, Robert Hynson
Jun 24, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

Very professional and time-sensitive attendants. The dealership is clean, and the staff is amicable. More

by SOWINOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Jill Thurston, Kyle Formella, William Garcia
Jun 24, 2022 -

Subaru of Gwinnett responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
116
...