Subaru of Gwinnett - Service Center

I stopped in for express service oil change and tire rotation and after a brief wait was helped. It was a smooth and generally quick service. I'd say to expect dealership prices but overall the people rotation and after a brief wait was helped. It was a smooth and generally quick service. I'd say to expect dealership prices but overall the people working there are nice and took care of things as expected. More

Shaun was very helpful with explaining everything. Service was wonderful. AND my car appreciated the wash. Service was wonderful. AND my car appreciated the wash. More

Easy to make an appointment and even though there were at least 6 cars in front of me, I was still tended as soon as I pulled in. Nice place to wait with a variety of seating options. least 6 cars in front of me, I was still tended as soon as I pulled in. Nice place to wait with a variety of seating options. More

The appointment set up was easy. They greeted me warmly. They listened to my service requests. I received a timely text with additional concerns to be addressed. They completed o They greeted me warmly. They listened to my service requests. I received a timely text with additional concerns to be addressed. They completed only the additional items I requested. Then they vacuumed and washed my car! More

Lost a star because it took over two hours to change the oil and rotate the tires. But then I wasn't charged for it. oil and rotate the tires. But then I wasn't charged for it. More

Subaru of Gwinnett's service is always quick and top notch. Even on a busy holiday weekend the managed to get my service, recall, software update, and tires done in a timely manner. Grateful for the loa notch. Even on a busy holiday weekend the managed to get my service, recall, software update, and tires done in a timely manner. Grateful for the loaner, and Jeff is knowledgeable and kind. Thanks! More

The dealership is clean and the people are nice. There seemed to be up charges on my bill that I had to change three times. There seemed to be up charges on my bill that I had to change three times. More

Quick service and honest communication. Jeff is wonderful and very knowledgeable. Although the labor hour rate is high, the service was fast. Jeff is wonderful and very knowledgeable. Although the labor hour rate is high, the service was fast. More

Issa is great! Enjoyed working with him. One star off because the prices are insane for repairs. Enjoyed working with him. One star off because the prices are insane for repairs. More

Car was still dirty and the washer fluid was not filled up. Concerns me if they can’t do a simple refill if other things were checked properly. up. Concerns me if they can’t do a simple refill if other things were checked properly. More