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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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September 29, 2022

As always, service is excellent! Jill answered Jeff B Keppra me on the road. Thanks! More

by WAHARBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Always excellent service and quality work. I will continue to recommend this dealership to anyone wanting to purchase a Subaru. More

by ASEGALL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 28, 2022

Was easy to make appointment and get seen upon arrival. Service took a bit longer than expected but had a loaner so that was OK. Advisor keep me informed and discussed options. Appears they did good wor More

by BRUCE47MAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 01, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Came in to get the air pressure in my tires corrected. Turns out they were all different and in danger of a potential problem. They fixed everything for free and showed me that my car actually tells me th More

by AKHAL86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Garcia
Oct 01, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2022

Their service department is dependable, professional, trustworthy. I won't take my Forester anywhere else. More

by kathiwirth2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

I will use appointments in the future. Express in for oil change before noon and didn’t leave until after 4. More

by GOLDENJNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny
Sep 30, 2022 -

Subaru of Gwinnett responded

Hi Goldenjnb, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better. We hope to hear from you soon.

September 27, 2022

GREAT SERVICE IN A COMPLETED IN A TIMELY MANNER AND PLESENT WAITING AREA WITH REFRESHMENTS , ALL VERY GOOD. More

by HALC4375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Sep 30, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

September 25, 2022

I was very impressed with the service department and the service advisor. I received information that I had not received from the dealership that I previously used. More

by MCAUDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny Wiggins
Sep 27, 2022 -

Subaru of Gwinnett responded

Hi Mcaudell, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

September 24, 2022

Appreciate always getting worked in the same day that I make an appointment.since I live in Athens. More

by SMICHAUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny
Sep 27, 2022 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2022

Wonder experience with Subaru of Gwinnett and my service advisor Jessica. Excellent care for my car and so nice to get in a clean car!! Thank you!! More

by JULIEDERMER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Jill Thurston
Sep 24, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

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