Subaru of Gwinnett - Service Center

Your service crew were very helpful and knowledgeable explaining their services so we understand what was done. After the service having the car washed is a big plus. Another plus is having them check explaining their services so we understand what was done. After the service having the car washed is a big plus. Another plus is having them check the basics making sure nothing else needs to be corrected. The service at Subaru is the best of all. More

Great service, fast and friendly. Richard is awesome. No complaints. Can’t ask for more. Richard is awesome. No complaints. Can’t ask for more. More

Jeff service manager it’s always a joy to work with he is very professional and takes care of my car since I am a widow now I can trust him to be honest and forthright very professional and takes care of my car since I am a widow now I can trust him to be honest and forthright More

Got there early and took my car in, got car back when he said it would be finished. said it would be finished. More

Quite possibly, the best automotive service experience I have ever had!!! My only regret is that I did not take the time to get the employees’ name. Everyone I encountered was pleasant and professional, whe have ever had!!! My only regret is that I did not take the time to get the employees’ name. Everyone I encountered was pleasant and professional, whether they were assisting me or not. Regards, Dwight More

Easy check in and efficient service! Technician kept me informed and got the car done quicker than expected. Great snacks and comfortable waiting area. Always feel I can trust this deale Technician kept me informed and got the car done quicker than expected. Great snacks and comfortable waiting area. Always feel I can trust this dealership to be honest about what my car needs, and not just try to sell extras. Highly recommend! More

There have been a couple of kinks in the road but I am continually amazed by Subaru. My experience has been that they will bend over backwards to rectify any (all) problems. They even offered to come pic continually amazed by Subaru. My experience has been that they will bend over backwards to rectify any (all) problems. They even offered to come pick up my can and bring it back to fix a little oops. I didn't take them up on it but their willingness to do so was appreciated. I don't live close so it's a conscious decision to come back for service but I continue to do so because they really do go the extra mile! More

Inconsistent support process, very nice Service Advisor but the overall process does not fulfill our expectations and quite worse than in previous visits. but the overall process does not fulfill our expectations and quite worse than in previous visits. More

Everyone was so friendly and helpful! They even washed my car for me! Also dog friendly which is a huge plus for me! They even washed my car for me! Also dog friendly which is a huge plus for me! More

The oil change and tire rotation were perfect as always. They did not find anything concerning about the CVT or the way it 'shifts' even though it just doesn't feel right. But that is not Subaru of Gwinne They did not find anything concerning about the CVT or the way it 'shifts' even though it just doesn't feel right. But that is not Subaru of Gwinnett's fault. We'll see if the update to the infotainment system stops the glitches. Again, that is not S.O.G's issue. More