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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews
Call Service Center (678) 921-3925

3,122 Reviews of Subaru of Gwinnett - Service Center

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October 14, 2022

Thanks for thanks for helping me keep my old Subaru on the road. Nice group of people. More

by alhartman55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa kone
Report | Print
Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2022

Supposed to free, but wound up costing $200+. They should have told me that it wasn’t actually going to be free as I understand the meaning of the word. More

by MKELLYIB4E
Price
Recommend Dealer
No
Employees Worked With
Jill Thurston
Report | Print
Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can work towards a resolution. We look forward to hearing from you. Take care!

October 14, 2022

Wonderful customer service, very friendly and helpful. Service was excellent, and my vehicle was cleaned so nicely! Very comfortable waiting area w snacks! More

by MATARAZZO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 13, 2022

Great service, great customer service. Would highly recommend. Great coffee. Keep doing a great job. More

by AFANALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

October 13, 2022

Very organized. They tell you what to expected and then do it. Nice waiting area with coffee and snacks. Easy to use online reservation system. More

by rickwaitsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kulscar
Report | Print
Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2022

Excellent service. The Subaru of Gwinnett's personnel is always on-top of their game. I dive away feeling confident. More

by K2UHG.DAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whomever I interacted with on the day of my service were professional and friendly. Thank you to all.
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Oct 17, 2022 -

Subaru of Gwinnett responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

October 12, 2022

They have always been very supportive and friendly and helped me to keep my 2016 Outback in good shape. More

by JACKIEGOTLIEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Oct 16, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 11, 2022

Good service, polite, helpful. Love this service department. Suggestion: a phone number with a direct line to the service department. Jill Bagley More

by JILLBAGLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius
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Oct 14, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2022

Honest advice about my car I bought it from another dealership, but it turned out to be a bit of a lemon. They helped me figure that out. More

by CORYGRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby
Report | Print
Oct 12, 2022 -

Subaru of Gwinnett responded

Hello Corygres, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 08, 2022

Quick service. Great service. Great people. Easily accessible location. 10/10 would recommend to any Subaru owner. More

by KSEEFUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone , Herb Hoffman, Jill Thurston
Report | Print
Oct 12, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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