Subaru of Gwinnett - Service Center

Service was very good. However the replacement of the aft differential only served to illuminate it from the pulsating roar I am still witnessing while driving in the vicin However the replacement of the aft differential only served to illuminate it from the pulsating roar I am still witnessing while driving in the vicinity of 45 to 60 MPH? I think it may be tires but really not sure? The tech at the dealer listened to all the moving areas while on the lift. He isolated the greatest sound to the differential. So since the roar is still there, I will assume it is tire noise? More

Great people! Very attentive and helpful. Work was done well and timely. I am glad that I purchased our car here! Very attentive and helpful. Work was done well and timely. I am glad that I purchased our car here! More

Even though this time I had to wait longer than usual for my car (they were busy!), I still like using my dealership for my car repair and service. I wish they had a body shop to take care of a fender bender my car (they were busy!), I still like using my dealership for my car repair and service. I wish they had a body shop to take care of a fender bender I had, but otherwise, I'll be back here for all my service. The people who work there are ALL friendly and helpful. More

The service department was great. It was my 1st service for my Outback. They got me in and out quickly. It was my 1st service for my Outback. They got me in and out quickly. More

The Service Department goes out of it’s way to welcome us, listen to all our concerns, and offer quick resolution to same. They respect our time and keep us updated with progress in the shop. us, listen to all our concerns, and offer quick resolution to same. They respect our time and keep us updated with progress in the shop. More

Service advisor set up an appointment, service was quick. The waiting area was clean and comfortable. The waiting area was clean and comfortable. More

D Dealership installed side molding in 2020, it has only been hand washed, and now the molding is coming off. Brought car to service to have a few things done, pointed out one spot to demonstrate problem b been hand washed, and now the molding is coming off. Brought car to service to have a few things done, pointed out one spot to demonstrate problem but no one inspected or fixed other places where the molding was detaching. Didn't realize I had to take someone by the hand to inspect the results of previous work. That one spot was fixed using double sided tape, I've never seen that occur on factor installed molding and the end result will be a redo as the leading edge is still flexing. More

Everyone is super friendly and informative. I enjoy bringing my car here to get serviced! My only issue was that I had just washed my car and when the dealership put it through their carwash, I enjoy bringing my car here to get serviced! My only issue was that I had just washed my car and when the dealership put it through their carwash, it then left watermarks on all my windows :( More

The people who work there are friendly and helpful. The service is always quick. The place is clean and comfortable while you are waiting, with snacks and drinks provided. I am not sure what more an The service is always quick. The place is clean and comfortable while you are waiting, with snacks and drinks provided. I am not sure what more anyone could ask for. More