Subaru of Glendale

I want to personally shout out Berj for being the scummiest salesperson at Subaru of Glendale and for all around lowering the brand integrity of Subaru. scummiest salesperson at Subaru of Glendale and for all around lowering the brand integrity of Subaru. More

This dealership has zero integrity and gives the Subaru brand a bad name. We purchased a brand new Forrester (our third Subaru), and were relentlessly pushed on a rather expensive paint protection package brand a bad name. We purchased a brand new Forrester (our third Subaru), and were relentlessly pushed on a rather expensive paint protection package by Cilajet that we were told we had no choice on because the protection was already applied to the car. Turns out there is no such protection on the vehicle (this was confirmed by a certified Cilajet technician looking into our warranty). After visiting the dealership for a resolution, only to be gaslit and yelled at, we are fighting the case with Subaru of America. More

We like the dealer ship we were not completely satisfied we the service we have received last time we were servicing our vehicle we the service we have received last time we were servicing our vehicle More

Mr. Montazer was very helpful with my purchase. He attended us right away and very friendly. attended us right away and very friendly. More

Christopher Garchitorena was very helpful with my purchase. He was patient and thorough when explaining all the details of my new Crosstrek. In addition, he's been very responsive to additional purchase. He was patient and thorough when explaining all the details of my new Crosstrek. In addition, he's been very responsive to additional questions I've had. More

Very pleased with my sales help. Berj is outstanding with his knowledge and absolutely helpful in every way. Brandi was also instrumental in making this happen. She was an excellent Berj is outstanding with his knowledge and absolutely helpful in every way. Brandi was also instrumental in making this happen. She was an excellent help with getting me the cart I wanted. Was told my first payment was taken care of, but a little disappointed that my first payment was due on 2/09/2023, the same day I leased my car. That does not appear to be the first month paid since I paid a lot of money on that day for deposit or down. More

I purchased the car with about $1,200 in options. I took delivery without all the options installed. I was promised the remaining items (splash guards, door guards, floor mats, ...) would be availabl I took delivery without all the options installed. I was promised the remaining items (splash guards, door guards, floor mats, ...) would be available in a few days. Six weeks later, I'm still waiting. Getting the remaining items installed has been a headache. The people are nice, but they make promises they fail to keep. There seems to be choatic communication between departments and a lot of new hires in the shop. (On the last trip, I drove off the lot with the hood unlatched.) One hand doesn't seem know what the other is doing. All in all, I've had a dreadful ownership experience. Perhaps the dealer would have been more conscientious if I had purchased from a Glendale salesman. (I made the purchase through a 3rd party recommended by my credit union.) If I had a do over, I'd purchase from another dealer--or at least refuse delivery until the car was equipped with all the purchased options. More

Normally a great experience. Although I took my 2020 WRX in for an oil change and check up. They ended up taking 3+ hours when it wasn't that busy and spilled oil all over my eng Although I took my 2020 WRX in for an oil change and check up. They ended up taking 3+ hours when it wasn't that busy and spilled oil all over my engine bay and exhaust which smoked terribly. They were kind enough to wash off the engine when i brought it back but it still smells like oil and took a huge chunk out of my day. Hopefully next time they pay better attention as they wouldn't want their nearly new cars stinking, smoking and burning oil. More

It was regretful decision, buying a new car is a nerve-wracking experience.But he treated us friendly. nerve-wracking experience.But he treated us friendly. More

We bought our 2020 Forester at Glendale and use our Service warranty so we only use them and very happy with there service ,quality, and professional personal! We wouldn’t go anywhere else! Always a gr Service warranty so we only use them and very happy with there service ,quality, and professional personal! We wouldn’t go anywhere else! Always a great experience ,,!! More