Subaru of Glendale

Waited a long time for our new car, but once it arrived at the dealer, all went very smoothly... at the dealer, all went very smoothly... More

very good service - special thanks to Nick - i enjoyed being put away - very nice experience - being put away - very nice experience - More

I wish I could give negative stars. I have never been treated so bad poorly by a sales person before. I understand there is a severe car shortage at the moment but the sales person that I have never been treated so bad poorly by a sales person before. I understand there is a severe car shortage at the moment but the sales person that came to greet me was so short and rude to me when I was asking questions. I'm not sure if it's because I was dressed in athletic clothing or because I'm Latina, but I was under the impression that they did not take me as a serious buyer. I asked if I could see any new or used Subaru's on the lot so that my mom could see the car in person and the man was so condescending and asked me if I knew that the cars are shipping all the way from Japan (which of course! It's a Japanese brand) and that I need to wait 6 months or pre-order. Ontop of that, he became even more curt when I told him I will check out the Subaru in Monrovia instead as the sales person there told me that they could reserve a car that was in transit for free. I had never felt like I was bugging a sales person before but this sales rep made me feel like I was inconveniencing him. I will not be recommending this Subaru dealer to anyone nor making any of my future purchases with them. More

It’s fine I guess. David helped me and he had good customer service. But buying a new car is a nerve racking experience. The entire system is flawed and this dealership David helped me and he had good customer service. But buying a new car is a nerve racking experience. The entire system is flawed and this dealership is no different than the rest. I am concerned about my new Impreza. When driving at high speeds, the steering sways slightly and feels loose. I took it back to the dealership service department and they said nothing is wrong with the steering, insinuating it’s all in my head. I’m pretty upset about this as I’m paying WAY over value for this little hatchback. I expect perfect steering and handling, yet they won’t do anything about it. Kinda sucks! More

I am not happy when I got my car I found a scratch but it was too late because I was at home. was too late because I was at home. More

ken my car and get out of there because i got angry with their lies. their lies. More

I have purchased a car in the past with the dealership. This week I was told about another car I am looking to purchase on Wednesday. Was quoted a price on Thursday and when I went on Friday to purchase an This week I was told about another car I am looking to purchase on Wednesday. Was quoted a price on Thursday and when I went on Friday to purchase and take it home I was told it had been sold before I even got the quote. Was very disappointed that I drop 30 minutes on way to find this out. It feels like because they are so big they are not worried about individuals. Also, they just had a big sales month, so they seem unconcerned. Needless to say, they will have to wow me to get me back. More

Great place to buy your subie. Mr Chris Garchitorena walked us through every detail we need to know about the outback model . The process didn’t take us that long too, and we left the dealership driving walked us through every detail we need to know about the outback model . The process didn’t take us that long too, and we left the dealership driving our new Outback . Kudos to Chris for the positive buying experience that we truly enjoyed. I will surely recommend this place and Mr Garchitorena to my friends and family members. More

Although we didn’t come to a set price, Paloma from sales was very reasonable, and cut straight to the chase. She was respectful and didn’t make me feel insignificant in any way and is a nice break from the was very reasonable, and cut straight to the chase. She was respectful and didn’t make me feel insignificant in any way and is a nice break from the usual salespeople you come across. More

Customer service is excellent the way they treat me during and after I got my new Subaru Crosstrek Hybrid. They will tell you everything you need to know. during and after I got my new Subaru Crosstrek Hybrid. They will tell you everything you need to know. More