Subaru of Georgetown
Georgetown, TX
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Nice that I could make a reservation for a specific time/date with the new ownership. Not always possible in the past. In for a basic service which was handled promptly. Service manager Juan Carmon time/date with the new ownership. Not always possible in the past. In for a basic service which was handled promptly. Service manager Juan Carmona was great. I'll be back in 6 months. More
The new owner, service manager, parts man Skylar, and my service writer Damian, went out of their way and satisfied me. I purchased my Outback from the previous owner who failed to insure that the problem I service writer Damian, went out of their way and satisfied me. I purchased my Outback from the previous owner who failed to insure that the problem I had was taken care of. If they will take care of the previous owner's new car customers, surely they will take care of their own new car customers. More
This car buying experience was different. My wife and I are senior citizens and typical of most, dread playing the car buying experience where you don’t know the rules of the game. Our visi My wife and I are senior citizens and typical of most, dread playing the car buying experience where you don’t know the rules of the game. Our visit to Subaru of Georgetown was not to buy but narrow down available SUVs offered by several manufacturers. We typically go with a more mature salesperson but this time we went with the young guy, Rueben. We were surprised. He listened, was patient and knew the features of the models we were considering. Our focus changed after the test drive. The Subaru Outback Turing XT had all the featured we wanted so now we are at the price "haggle". Again, it turned out to be easier to get to an acceptable price than we expected. Summary, low pressure, pleasant atmosphere, good stock of cars, and really friendly people. If you are looking for a new car my wife and I highly recommend checking out Subaru of Georgetown. More
AMAZING! ! You all know that feeling of trepidation when you walk towards a dealership, but believe me, this is a different world. This dealership is first cla ! You all know that feeling of trepidation when you walk towards a dealership, but believe me, this is a different world. This dealership is first class all the way. They were able to get me exactly what I wanted without the "run around" that you get with some places. I am truly thankful for the way they do things. If you are looking for specific people, ask for Leo to show you the cars, and Danny in the business office. Thank you guys so much for a great car buying experience. More
Lauren was really great and she made the process very smooth. I found her from other excellent reviews of her and she did not disappoint. Helpful, informative, and there was no "upselling" attempts. I smooth. I found her from other excellent reviews of her and she did not disappoint. Helpful, informative, and there was no "upselling" attempts. I said what I was looking for and that's what she showed me. She asked if I wanted anything else and took a simple no without hassle. It's our 2nd car from Subaru Georgetown and it won't be the last. More
They are incredibly helpful! I needed my oil changed and went there without an appointment (not needed) but they were closed that day for a computer change over. They did my oil I needed my oil changed and went there without an appointment (not needed) but they were closed that day for a computer change over. They did my oil change anyway! Awesome people More
This was my first time buying a Subaru and the sales representative I dealt with was Christian Labrake. He was friendly, courteous, knowledgeable, and very patient with all of my questions. I always dre representative I dealt with was Christian Labrake. He was friendly, courteous, knowledgeable, and very patient with all of my questions. I always dread the whole car buying experience but this was so easy and comfortable that I wouldn't hesitate to recommend him to anyone. I also felt like I got a very good deal on the car and I am grateful to Christian for his help with that. More
We needed to buy a car and were honestly dreading the whole car-buying experience. We visited Subaru of Georgetown after looking at some of their inventory online, and Joe met us upon arrival. He was kno whole car-buying experience. We visited Subaru of Georgetown after looking at some of their inventory online, and Joe met us upon arrival. He was knowledgable, informative and helpful without ever once feeling pushy. When it came time to sit down with a finance manager, Joe connected us with Kris who was equally excellent. At no point during our time at the dealership did we feel pressured or pushed or any of the other downsides to the usual car-buying experience. Furthermore, Kris and Joe were willing to hit pause on the whole process so we could leave the dealership and go pick up our toddler from daycare, and Kris even had some crayons and stickers ready for us when we got back so our little one was entertained while we finished up paperwork. Talk about going above and beyond! In short, it was the best car-buying experience I think I've ever had. Thanks so much to Joe and Kris - we appreciate you both! More
This was my 3rd Subaru and my 2nd one purchased from Georgetown Subaru. This time I went with a lease. Stephan Reda was exceptional. He was quick to reply via email or text. We set the whole thin Georgetown Subaru. This time I went with a lease. Stephan Reda was exceptional. He was quick to reply via email or text. We set the whole thing up before I even got there to do paperwork. I appreciated him going over all the details and not being rushed in the process. Thank you Stephan for a great experience. I'd like to point out, I live less than a mile from Austin Subaru and I would never buy another car from them. They are not buyer friendly. I drove 45 minutes to Georgetown Subaru just because they treat you like a real person. More