Subaru of Georgetown
Georgetown, TX
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I am new to the area and needed to bring my car in for an oil change. I worked with Connor and I have to say that this is one of the best Subaru service experiences I have had- and I’ve been to dealerships i oil change. I worked with Connor and I have to say that this is one of the best Subaru service experiences I have had- and I’ve been to dealerships in Houston, Boston, and New York. Connor was friendly, professional and checked in with me about recommended additional services. I would definitely recommend this location. More
I have always had a great experience with this dealership and will definitely use them again. Everyone is super friendly and helpful from the moment you pull in--service advisors and cashiers are always hel and will definitely use them again. Everyone is super friendly and helpful from the moment you pull in--service advisors and cashiers are always helpful and professional. And the uber shuttle service is so fast if you have to drop your car off. I will continue to bring my 2021 Subaru Outback to Subaru of Georgetown for service and repairs. More
Express service was outstanding. In and out in less than hour with an appointment. Service rep, Bobby was outstanding in explaining what was being done and communicating when car was In and out in less than hour with an appointment. Service rep, Bobby was outstanding in explaining what was being done and communicating when car was ready. More
Really happy with the deal I got on my new Outback. I was able to upgrade to the higher tier version and still stay on budget because of the 2.9% APR financing. All in all, very happy. I was able to upgrade to the higher tier version and still stay on budget because of the 2.9% APR financing. All in all, very happy. More
Shop Foreman James McCumber AND Service Adviser Adam Crabb made this service visit one of the BEST in my decades of automotive experience. Having previously worked as a TECHNOLOGY SERVICES SPECIALIST a Crabb made this service visit one of the BEST in my decades of automotive experience. Having previously worked as a TECHNOLOGY SERVICES SPECIALIST at Dell Technologies - DELL EMC, a Fortune 50 company, I have real respect and appreciation for the level of service and professionalism provided by Crabb and McCumber, both of whom went WAY above and beyond. Thanks guys. More
Took my vehicle in for 12000 mile maintenance. Our service rep Damian as very nice & kept us informed. Our appointment was on time & we are pleased with our service! Our service rep Damian as very nice & kept us informed. Our appointment was on time & we are pleased with our service! More
James, Terry, and Jeff in the service department saved my day! I had rolled through the express service lane (unsure if I needed an appointment or not for my concern) on a Monday afternoon after I discovere day! I had rolled through the express service lane (unsure if I needed an appointment or not for my concern) on a Monday afternoon after I discovered a piece of metal hanging from the bottom of my car. I wanted to have it looked at to ensure it wasn’t anything major. James, the Foreman, took a look underneath my car and assured me that the hanging piece of metal was not part of my car but instead a piece of scrap metal that got lodged into undercarriage. He removed it and I was well on my way to getting back on the road without issue. Thank goodness! My issue was resolved in less than 10 minutes. I am so grateful for these three helpful and kind men. I left feeling safe in my car again. I always appreciate the fantastic service I receive at Georgetown Subaru time and time again. Thank you again so much James, Terry, and Jeff!! More
Thank you to Alex Flores and Dean Royal for making our car buying experience quick and easy. We knew which models we wanted to see and Alex was extremely knowledgeable about the cars and the functions of car buying experience quick and easy. We knew which models we wanted to see and Alex was extremely knowledgeable about the cars and the functions of all of the features, especially with new technology and safety equipment. We were able to quickly decide what model and which trim fit our needs. Dean made the paperwork and financial part of the purchase easy for us to understand and helped us decide the best way to get the best deal and best coverage for the coming years. We never felt we were being pressured into any decisions. It is obvious that both Alex and Dean wanted us to be comfortable and happy with our decisions. They exceeded our expectations of how car purchasing should be. More
We are starting our search for a new car and my wife wanted to look at the Subaru Forester and the Outback. We stopped by Subaru of Georgetown on Tuesday June 18th around 3:30pm in the afternoon to t wanted to look at the Subaru Forester and the Outback. We stopped by Subaru of Georgetown on Tuesday June 18th around 3:30pm in the afternoon to talk to a salesperson. We went in and were greet by a not so friendly young lady sitting at the front desk. We told her what we were there for and she said she would find a salesman. After waiting 15 minutes my wife ask if she found a salesman which she replied she hadn't and proceeded to tell her she wasn't sure when one would be available. We left very unhappy with the dealership. We live in Georgetown so the dealership would be convenient. If this is any indication of how they treat a potential customer how would they treat you after you purchase a car/SUV. There are other dealerships in and around Austin that I am sure would be more than willing to sell a car/SUV. It is wonderful that Subaru of Georgetown has such a great business that they can turn away potential customers. More