Subaru of Georgetown

Professional, helpful, reasonable, informative, didn’t mention financial info until Apropriate time. Leonardo was a pro easy to talk to, and relatable mention financial info until Apropriate time. Leonardo was a pro easy to talk to, and relatable More

Service went well and the Service Advisors couldn't have been better! Initially I went in for a warranty mileage checkup and my service advisor was Damian Alarcon. He came to me in the waiting area severa been better! Initially I went in for a warranty mileage checkup and my service advisor was Damian Alarcon. He came to me in the waiting area several times to make sure I knew what was happening with the car as time progressed. As it turned out, there were two items that required further attention and parts. When the parts came in, Damian called me to schedule a followup appointment immediately. When I went in for the new appointment, I was greeted by Service Advisor, George Pelonis since Damian wasn't in that day. Again, I received excellent communication from George and, although I spent several hours waiting (I had planned for a long wait) I never had to wonder what stage of service my car was in. I will admit that it's been quite some time since I have owned a new car or had maintenance done at a dealership, but my ex spent many years working all facets of the service end of dealerships and probably my greatest pet peeve is poor service. I'm "old skool" and I remember when even the phone company offered great service. (Yes, I'm THAT old!). The Subaru of Georgetown Service Department provides 5 star service! Thanks! More

Every one was so friendly. They went out of their way to make it all happen. It’s nice to buy a pre-owned car from someone you trust. It was a great experience. They went out of their way to make it all happen. It’s nice to buy a pre-owned car from someone you trust. It was a great experience. More

The changes to the service process is really great. The new waiting area, the streamlined check in and check much better. I was kept informed of the progress, cost and the time spent was minimal. Thank The new waiting area, the streamlined check in and check much better. I was kept informed of the progress, cost and the time spent was minimal. Thanks, Connor. More

I honestly flew from Montana to this dealership in Texas to buy a car. I was treated with kindness and respect. Emilie McKennon was an outstanding sales agent. And Mike Mersales made it easy to sign the pap to buy a car. I was treated with kindness and respect. Emilie McKennon was an outstanding sales agent. And Mike Mersales made it easy to sign the paperwork. Emilie even helped me have the car shipped back to Montana. I would definitely recommend Subaru of Georgetown. More

Very efficient, friendly and thoroughly reviewed a series of check points, which were provided via a video. of check points, which were provided via a video. More

Walked into the Subaru dealership to look for a used vehicle for my teenage daughter and was assisted by Stacy Solberg who went out of her way to make us feel comfortable with the selection process and vehicle for my teenage daughter and was assisted by Stacy Solberg who went out of her way to make us feel comfortable with the selection process and helped us understand the Texas licensing, title and insurance requirements and let us test drive a couple cars that were available and we settled for a 2010 Hyundai Sonata GLS and walked out the a couple of hours later with keys in hand. Next morning I picked up the car after turning in the rental and took it for an extended drive to Dallas and back over the weekend with no major problem. Very satisfied of the experience. More

Damien, was amazing and the new ownership has really going above and beyond to make you feel comfortable. I love their pre- service video clips, pretty neat! going above and beyond to make you feel comfortable. I love their pre- service video clips, pretty neat! More

I had to have my car towed in. One of the best service experiences I've ever had. They were communicative throughout the entire process. It was honestly perfect. One of the best service experiences I've ever had. They were communicative throughout the entire process. It was honestly perfect. More

Brian Mathiesen met us as we walked into the Dealership. He was friendly ,knowledgeable, and ready to enthusiastically show us the line of Subaru products! Once we selected on a model that we liked-he locat He was friendly ,knowledgeable, and ready to enthusiastically show us the line of Subaru products! Once we selected on a model that we liked-he located one with our specifications. .Danny Elalouf worked with us for Financing ,and he was able to help us with extended protection .He also had attention to detail, that made us very comfortable.in short, our experience was Great! We look forward to many years of Great Service for our car! Thanks! More