Subaru of Georgetown

Kris Tippens was amazing throughout the whole process! ! As my first official time buying a car from a dealership I was very nervous and walked in thinking the process would go okay but I was totally wrong ! As my first official time buying a car from a dealership I was very nervous and walked in thinking the process would go okay but I was totally wrong. I knew what I wanted and Kris was there to help me every second of the way. Not only he answered every question I had about the car and the process but he also gave me really good advice in my finances and as a young adult starting her credit, that was really amazing. There’s a lot of sales people in this world that I have come across that just care about selling the car and not really help the customers, but Kris is an amazing person that he genuinely care about my experience and made sure I got the best deal as possible. Not only was he amazing throughout the process the day of the purchased but days after I had some questions and called him and he was very patient and very helpful. I will definitely recommend everyone that I know that is looking to purchase a car to go to Subaru dealership In Georgetown and ask for Kris. He is the best person I know. More

Jason W. was absolutely world class from the second I entered the Subaru Georgetown building! He knew everything about the vehicle I wanted, and never once tried to be a sly salesman. He was always hones entered the Subaru Georgetown building! He knew everything about the vehicle I wanted, and never once tried to be a sly salesman. He was always honest and had integrity about the product he was selling. I am now a Subie for life, and will probably buy again in the future from Subaru Georgetown! More

My first Outback since ‘97. Loved it then and love it now. Ken Bell was fantastic to work with from the very beginning and has a great demeanor to him. Ken understood my questions in my initial email, now. Ken Bell was fantastic to work with from the very beginning and has a great demeanor to him. Ken understood my questions in my initial email, unlike the other local dealer, and was forthcoming during the entire ordering and delivery process. More

Star Stephens of Subaru of Georgetown did an exceptional job in delivering me my new Subaru. I had to preorder my vehicle, which Starr kept me informed of every step. I searched all over San Antonio for the job in delivering me my new Subaru. I had to preorder my vehicle, which Starr kept me informed of every step. I searched all over San Antonio for the Subaru I wanted (no inventory). I reached out to Subaru of Georgetown and they came through for me with the exact vehicle I wanted. The vehicle was delivered to me in San Antonio and I am very happy with the above and beyond service. More

Kris Tippens at Subaru of Georgetown was thoroughly prepared for our appointment to show me three white Subaru Certified Pre-owned vehicles and explained and demonstrated the unique features of each. prepared for our appointment to show me three white Subaru Certified Pre-owned vehicles and explained and demonstrated the unique features of each. The test rides were most helpful. More

This was the best car purchase I have ever made. This is our first Subaru, so we did not know much about them before we walked in. Kris was very knowledgeable of his product, and was able to direct us exact our first Subaru, so we did not know much about them before we walked in. Kris was very knowledgeable of his product, and was able to direct us exactly to the car that fit us best. The car has plenty of pep and all the safety features we could ever want. We will without a doubt be back next time we are in the market for a vehicle. Thank you Subaru Georgetown and especially Kris for a great experience! More

Have purchased several cars here and have always had excellent service in both the sales and maintenance side of Subaru Georgetown. Trustworthy, intelligent care. excellent service in both the sales and maintenance side of Subaru Georgetown. Trustworthy, intelligent care. More

First off... we had been shopping for a CrossTrek for about a month when we finally went to Kris at Subaru of Georgetown. We did not want anything too specific... just that it be a Sport in Horizon Blue about a month when we finally went to Kris at Subaru of Georgetown. We did not want anything too specific... just that it be a Sport in Horizon Blue Pearl. Several dealerships were emailing us daily with available vehicles that were not what we were looking for. Numerous White Limited CrossTreks! And expected us to pay $2k or more over MSRP "Market Adjustment" for a car that was not what we wanted. We almost gave up till we met Kris. He did not sugarcoat it... He explained, given the state things as of late, we would have to pay MSRP but not a market adjustment. We told him what we wanted "Blue Sport... maybe Moonroof package". He simply said he would let us know if they received any allocations that fit those criteria. And that is what he did... As soon as he confirmed an allocation, he contacted us and gave us first crack at it. He expressed that it would not be in until December. Of course, we jumped on it with a $500 deposit! He sent us over an invoice that indicated an amount to be financed... simply included the price of the vehicle with tax, title, license, and document fees included. He sent us updates each week on the status. A few weeks and they had a solid delivery date. We were pleasantly surprised when Kris called to inform us the CrossTrek was delivered 10 days early. We submitted our loan application online, and two days later met with Kris who already had things rolling with Duane in finance. Duane offered us several protection plans but absolutely did not pressure us to add anything we did not feel we needed. We were extremely pleased when it came down to it… exactly what the invoice sheet said we would finance, was what we financed minus the down payment of course, which was not required by the way. The icing on the cake, was that we qualified for the .9 interest for 48 months. We are extremely pleased with Subaru of Georgetown. We will recommend Kris and Duane to anyone we know who is interested in Subaru. Thank You Kris and Duane!!! More

Yesterday (Dec 12, 2021) we purchased an excellent used car from Subaru of Georgetown. The staff was helpful, thoughtful, and honest throughout the process. Kudus to this dealership, and in particular to K car from Subaru of Georgetown. The staff was helpful, thoughtful, and honest throughout the process. Kudus to this dealership, and in particular to Kris Tippens, who handled the actual sale, and to Roy Reyes, who was our initial contact. We will definitely do business here again. More

My car was damaged while in for service.I sent email My car was damaged while in for service. I sent email with pictures and explanation of what happened. I received EXACTLY no response. They just don My car was damaged while in for service. I sent email with pictures and explanation of what happened. I received EXACTLY no response. They just don't care. I really don't know if ANY of the billed repairs were actually done. There was no dirt or dust removed from any of the fittings that would be required to be removed (Differential fluid plug, transmission fluid plugs, etc.) Battery immediately stopped working after service. Hard to tell if they damaged it in addition to the obvious scratches and dents that occurred to the body while in their shop. More