Subaru of Georgetown
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 338 reviews
I took my car in for inspection, the first one since I bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. More
The man in finance, Mike tried to make me sign all the paperwork in a rush before I could look over everything. Luckily for me I had family who helped me sign my contract. Now that I have my car I’m havin paperwork in a rush before I could look over everything. Luckily for me I had family who helped me sign my contract. Now that I have my car I’m having issues with my loan. Even though I drove off the lot with all of my papers and documents signed the dealership never actually secured my loan properly. After that issue was resolved it has been hard for me to contact the dealership for anything else concerning my car. I’m still driving around with a soon to be expired license tag and I haven’t heard a word from anyone and no one is calling me back. I had the same issue when it came down to gathering information on my first payment. It just feels like now that they got their deal from me they could care less about me as a customer. More
Instant service on arriving for appointment. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. More
The staff at this dealership are friendly and knowledgeable with their primary focus of providing excellent customer service. Joey guided us through the process of finding the model and accessori knowledgeable with their primary focus of providing excellent customer service. Joey guided us through the process of finding the model and accessories we selected without the typical sales pressure of other dealerships. Dean patiently completed the mounds of paperwork required to complete the sale. Both gentlemen worked with us to ensure the best price and expedited delivery of the car. Their patience, availability to answer questions and attention to detail are much appreciated. Thank you! More
My first visit, the staff are very professional and attentive. I especially liked being able to see the video and technicians feedback. Conor is awesome! I'm so pleased with my Subaru. attentive. I especially liked being able to see the video and technicians feedback. Conor is awesome! I'm so pleased with my Subaru. More
I took my car in for the 120000 mile service and was provided timely and quality service from drop off to pick up. Including a video made by my service tech! Absolutely brilliant work! Thank you Subar provided timely and quality service from drop off to pick up. Including a video made by my service tech! Absolutely brilliant work! Thank you Subaru of Georgetown. More
Had to get a mix of scheduled and identified corrective maintenance done to my 2021 Crosstrek (plus get the annual vehicle registration annual renewal inspection). Damian and shop staff at Suburu of Georg maintenance done to my 2021 Crosstrek (plus get the annual vehicle registration annual renewal inspection). Damian and shop staff at Suburu of Georgetown did a great job and got us back on the road with an as-good-as-new Crosstrek. More
Everyone was so professional and low pressure, it was actually a fun experience! Jade was a phenomenal person to work with and I will be recommending her to anyone that will listen :) actually a fun experience! Jade was a phenomenal person to work with and I will be recommending her to anyone that will listen :) More