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Subaru of Gallatin
Gallatin, TN
51 Reviews
Frank Williams' Dealerships make it their mission to ensure that we support our local community, while providing an exceptional automotive experience with credibility, transparency, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 51 reviews
February 26, 2021
I really appreciated the experience at Subaru of Gallatin and would recommend John Peterson there to anyone. No sales gimmicks. John listened to what I was in the market for, provided options, and allowed me and would recommend John Peterson there to anyone. No sales gimmicks. John listened to what I was in the market for, provided options, and allowed me to do my own research and was there to answer any questions I had. If you’re in the market for a Subaru pay him a visit. More
by Jonathanbowers
Employees Worked With
February 25, 2021
I had an amazing experience working with John Peterson on leasing my 2021 Outback! I would recommend him to any and everyone. He took the time to explain all of the features and details of the car. I felt co leasing my 2021 Outback! I would recommend him to any and everyone. He took the time to explain all of the features and details of the car. I felt completely comfortable and informed every step of the way! I’m thankful to have gone through John on my first ever independent car lease. On top of the great service, I loved that they are pet friendly and have a dog park on site! More
by HannahWilson
Employees Worked With
February 24, 2021
Had a great experience with everyone I encountered. Very helpful and accommodating! I looked forward to do more business with them in the future. Thank You! helpful and accommodating! I looked forward to do more business with them in the future. Thank You! More
by mcseals42
February 15, 2021
Everyone I encountered at Subaru of Gallatin was great to work with and made the car buying process easy, comfortable and unlike many dealerships, a real no pressure atmosphere! work with and made the car buying process easy, comfortable and unlike many dealerships, a real no pressure atmosphere! More
by cfridaytoday
Employees Worked With
Other Employees :
Jonathan Ault, Christian Crawford
February 13, 2021
Great experience overall ! Everyone was easy to work with. Just wish they were a little closer to Cookeville but would definitely purchase another vehicle from Subaru of Gallatin. with. Just wish they were a little closer to Cookeville but would definitely purchase another vehicle from Subaru of Gallatin. More
by Outback
February 12, 2021
They are the BEST! I went in to look and decide if I wanted a Subaru. I live in Kentucky and driving back and forth was not possible but they were so good and I basically bought over the phone! The care wanted a Subaru. I live in Kentucky and driving back and forth was not possible but they were so good and I basically bought over the phone! The care I wanted was not on the lot so they found it for me. The whole thing was painless and I LOVE my new Forester More
by nlay
Employees Worked With
William Price
February 12, 2021
I had a very pleasant and easy experience at your dealership ...Curtis was very knowledgeable and answered all my questions ...the entire process was made simple by the professionalism of the staff t dealership ...Curtis was very knowledgeable and answered all my questions ...the entire process was made simple by the professionalism of the staff that I had the pleasure to interact with ...top notch organization More
by hairyeyeball
Employees Worked With
Other Employees :
Jonathan Ault, Ben Webster, Curtis Belmares
February 12, 2021
Everyone was gracious from the moment we walked into the Everyone was gracious from the moment we walked into the Showroom and we had previously spoken to Christian Crawford over the phone. Christian took o Everyone was gracious from the moment we walked into the Showroom and we had previously spoken to Christian Crawford over the phone. Christian took our information carefully, offered some pertinent suggestions, which also saved us some money and we went on to test drive. Prior to and during the test drive Christian pointed out the many features of the Forester that we were overcome by, he made it look simple. After we decided to purchase one,Christian made everything easy, and we never felt any pressure. Thanks Christian. More
by musedoc
Employees Worked With
Christian Crawford
January 15, 2021
Today was the first time I had visited Subaru of Gallatin for service on my Subaru Forester. I was extremely pleased with the service. The service manager, Jimmy, was very thorough in explaining what the se for service on my Subaru Forester. I was extremely pleased with the service. The service manager, Jimmy, was very thorough in explaining what the service involved. The waiting area was very comfortable, and I was very pleased as well with the wait time. I will definitely return to Subaru of Gallatin for future service. More
by Lucinda
Employees Worked With
Jimmy, the service manager
October 25, 2020
Took my wife’s forester in for service because the Nashville Subaru was so terrible, what an amazing experience. It was clean, organized and well ran, completely unlike the downtown Subaru. They eve Nashville Subaru was so terrible, what an amazing experience. It was clean, organized and well ran, completely unlike the downtown Subaru. They even kept us updated the entire process as to what they were doing and if it was covered on the warranty. Subaru had an issue with the item we needed to replace so they had extended the warranty on that item. Thanks to Gallatin Subaru and Subaru for standing behind their product. It’s a bit of a drive but well worth it for good service. I again dropped by with my Subaru yesterday because my tire lights were on because of the colder temp and he thanked me for coming in and took my car to air up my tires. I wish I was better with names but he was incredibly friendly and helpful. More
by Barry
Employees Worked With
Early Medium age thin male
