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Subaru of Gallatin

Gallatin, TN

4.7
51 Reviews
Frank Williams' Dealerships make it their mission to ensure that we support our local community, while providing an exceptional automotive experience with credibility, transparency, and integrity.
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1395 Nashville Pike

Gallatin, TN

37066

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Showing 51 reviews

March 07, 2023

great place nice people, good service, friendly staff, clean, neat, and, they clean your car, after service. More

by kipmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

The sales process was low key, informative, and no pressure. The entire staff we met at Subaru of Gallatin from sales to service were friendly and helpful. More

by Coz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rory Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mykalea, Chris Greear
January 28, 2023

I ordered my 2013 Subaru Crosstrek Sport from Subaru of Gallatin in August of 2022. I had to order because supply was almost nonexistent and the whole world was waiting on microchips. The entire process wa More

by ksoto2719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Subaru of Gallatin responded

Ksoto2719, we're happy you found our staff to be so supportive during your experience here at Subaru of Gallatin. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

All was good until the financing rate was "subtlety" changed. Settled on the correct advertised financing rate. More

by ritterfootball55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Brunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Subaru of Gallatin responded

Hello Ritterfootball55, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 18, 2023

Working with Lori and Tamara was a great experience and I would recommend this dealership More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Brunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Thompson
Feb 01, 2023 -

Subaru of Gallatin responded

Manny, we are so happy to read such a great review about Subaru of Gallatin! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 07, 2022

The staff; Jamar, Ty, and Smitty were wonderful! Customer service was phenomenal. My questions/concerns were noted and answered. My best interaction with a dealership hands down, and I would high More

by lmneigum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty, Smitty
July 08, 2022

Rick and the team at Gallatin Subaru were more than helpful and nice with the car buying experience. They went went above and beyond. More

by Sammiegoad615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Jones
Jul 20, 2022 -

Subaru of Gallatin responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 08, 2022

It's an awesome place. All the people are really nice. They got me out of the vehicle I was in and into another one. I'm so grateful for these people and glad I stopped in More

by Amandawilder75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rory Couch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamar Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Jones
June 21, 2022

Our salesperson, Lori Lester, was top notch. Very attentive to details but not pushy. I would recommend the dealership More

by marsheden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Lester
February 18, 2022

They responded quickly and explained their terms. No further communication was needed to secure a car More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miracle Katina
4.0
This rating includes all reviews, with more weight given to recent reviews.
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