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Subaru of Fort Myers
Fort Myers, FL
86 Reviews
When you stop by our showroom in Fort Myers, you'll get to speak with our team of professionals who are ready to guide you through every aspect of buying or owning a Subaru model. Now that you know everything that we can do for you near Punta Gorda, Cape Coral, Estero and Bonita Springs, come in and speak with us about what you need for your Subaru Outback, Forester, Crosstrek, Ascent and Legacy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 86 reviews
December 14, 2022
I bought a 2014 Toyota Tacoma in April and I was told everything was in tiptop condition and it ran smoothy on the short test drive. However, so far I've had to replace the oil pan, power steering pump, everything was in tiptop condition and it ran smoothy on the short test drive. However, so far I've had to replace the oil pan, power steering pump, a drive shaft, both air filters and a few belts. My first time ever getting on the highway with this truck my steering wheel shook like crazy, come to find out the was a broken tire pressure gage inside my front left tire. All of these things could have been prevented if they had inspected the vehicle properly. Complete an utter failure from both the mechanic and the sales associate. I get all my work done at Germain Toyota of Naples now. More
by madison.creasy
Employees Worked With
Rhonda Coon
September 11, 2022
Tony and the sales guy jewlyon were awesome and a huge help in making the deal right. Would recommend to anyone looking to get a fair deal. help in making the deal right. Would recommend to anyone looking to get a fair deal. More
by andypinela
Employees Worked With
Tony, Jewlyon, Anthony Decker
August 10, 2022
If you have any other option than this dealership, please take it. I bought a car from them 2 weeks ago and from the very beginning I was completely transparent with my salesman, Matt Kopp, in regard to how take it. I bought a car from them 2 weeks ago and from the very beginning I was completely transparent with my salesman, Matt Kopp, in regard to how much I wanted to pay. After almost a week of back-and-forth, we were able to agree on a final price of 30,900. But that wasn’t the only thing we’d agreed on, he told me he would hold the car overnight for me to get there the next day, as it was four hours away. I also informed him that on the day I’d be purchasing the car, i had an exam that same evening so he told me it wouldn’t take more than an hour for me to be back on the road for the four hour drive back. To my dismay, when I finally got there, three out of the four tires were worn so badly that they were unsafe. I tried to get him to credit me for the replacement cost, or at least cover half, but he wouldn’t budge. Than it took an hour and half for me to get into the finance office to sign the documents. I told the finance representative how late I was for my exam so he made sure to go very quickly and i trusted him and Matt enough to skim over most of it. However, that was a very wrong choice. They both decided to take advantage of my circumstances, as a 19-year-old college student and charge me nine hundred dollars more than what we agreed upon. I didn’t even notice until today because I needed to review my paperwork, as I am currently arguing with Subaru Corporate to get them to replace the unsafe tires. But nevertheless, this dealership shamelessly perpetuates the stereotype of the dirty salesman and I’m ashamed of both them and myself for not catching it. So please, if you have to buy from them, be extremely careful. Good luck 💕 More
by Richard Bell
Employees Worked With
Matt Kopp
November 07, 2021
It was extremely difficult to use their badly-out-of date web Page, but once I reached Ariel in service, she ANSWERED MY questions and had someone find the nail in my tire. I hope they pull themselves t date web Page, but once I reached Ariel in service, she ANSWERED MY questions and had someone find the nail in my tire. I hope they pull themselves together. They have lots of good people. More
by pww1336
Employees Worked With
Tu, who used to be in Service transferred to sales, and she should be the general
May 04, 2021
I bought an Outback on 11/7/20 and signed for 6 warranties. . The next morning I went back to cancel all the warranties. . I was told it would take 8-10 weeks for the refund to be sent to my lienho warranties. . The next morning I went back to cancel all the warranties. . I was told it would take 8-10 weeks for the refund to be sent to my lienholder. . After numerous inquiries it's now been 6 months and nothing has happened. . I was told on 2/4/21 that it was being processed. . Then on 3/31/21 I was told that he check had been sent but it never was. . This almost sounds illegal. . I just wrote to the BBB and will talk with my lawyer today. . If you want a Subaru, I suggest you buy from some other dealer. More
by mark
Employees Worked With
Jeffery Burke
