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Subaru El Paso

El Paso, TX

4.8
416 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 416 reviews

April 25, 2025

This is by far the BEST dealership we have worked with. The service is great, Matt is awesome, our salesman Omar is amazing And takes his time to help us find what we are looking for. Everyone is terrifi More

by mmsoto1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Terrazas 5 stars
April 22, 2025

Awesome service. Great friendly staff that explained in detail the lengthy process from beginning to end. More

by Vico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ramirez
Apr 23, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Professional and efficient. I had a great experience! Austin was very informative and made car shopping fun and easy! More

by mdanaeg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bailey, Jesse Vasquez
Apr 19, 2025 -

Subaru El Paso responded

Hi, we're happy you found Austin to be so supportive during your experience here at Subaru El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Very knowledgeable and attentive. Eager to please without being pushy.One of the best dealerships, selling a great product. More

by abravae314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Jesse Vasquez
Apr 17, 2025 -

Subaru El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 15, 2025

The salesman who took care of me was very professional, courteous, empathetic, a great listener, and very patient. He didn't rush me into making the deal. Thank you. More

by mariairenealba2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Valdez, Christopher Marquez
Apr 17, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff so supportive during your experience at Subaru El Paso. We hope to see you soon!

April 15, 2025

Always excellent service, from very pleasant service reps. Nice waiting area. The final bill was detailed as to service, AND I got my car washed! This dealership was recommended by a friend, as opposed More

by Ozarkherp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 16, 2025 -

Subaru El Paso responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2025

Did not have needed parts although detailed service repair reservation was made a week ahead. Didn’t tell me until 1 1/2 hours into the service. Sent me home in a loaner car. Changed which services wou More

by Ascent owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Apr 17, 2025 -

Subaru El Paso responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Lisa Peña Service Director Subaru El Paso lisapena@Group1Auto.com

April 11, 2025

Alway please with the service at this dealership. Free inspection of your vehicle and the service representative will in plain language tell you what is recommend for your car. I have never been pres More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez, group1auto group1auto
Apr 14, 2025 -

Subaru El Paso responded

Hi Fred, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 09, 2025

RJ is very good at what he does. He is responsive and is prompt and makes sure the job is done in a timely manner. He fulfills his promise and sets appropriate expectations. He does More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Apr 12, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We hope you have a great day!

April 03, 2025

Best dealership in El Paso, no crap, just knowledgeable people from sales personnel, Finance, to Sales managers. They make buying a car fun not torture. Kudos to Carolina H. Our salesperson, she's great. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera, group1auto group1auto
Apr 07, 2025 -

Subaru El Paso responded

Hi John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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