Subaru El Paso
El Paso, TX
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My salesman was very attentive, cordial and was able to answer all of my questions. Really enjoyed Andre’s attention to detail and Rick the financial guy was equally a joy to work with. I will definitely r answer all of my questions. Really enjoyed Andre’s attention to detail and Rick the financial guy was equally a joy to work with. I will definitely recommend them! More
I had a walk in oil change. Took 2 hrs because of the cars ahead of me. I was given a car wash and used my coupon that included the oil change and rotation. Of course they gave Took 2 hrs because of the cars ahead of me. I was given a car wash and used my coupon that included the oil change and rotation. Of course they gave me other option for my vehicle which I declined for another time More
Dealership was clean and personal was very friendly and courteous. Service was excellent and quick even with the courtesy wash. Now this is not a reflection of the dealership but I went to the parts depart courteous. Service was excellent and quick even with the courtesy wash. Now this is not a reflection of the dealership but I went to the parts department to enquirer about the transmission fluid for my vehicle they can only get it in 5 gallon bucket’s at a cost of about $600.00. This is really making a lot of people disgusted that I have found out. Had I known this I might not have purchased this vehicle. There’s also a concern about whether to service this transmission or not. More
Angel was excellent! He made the buying process smooth and fast. He is knowledgeable and not a pushy salesman. I highly recommend him. Definitely, an asset to Subaru. He made the buying process smooth and fast. He is knowledgeable and not a pushy salesman. I highly recommend him. Definitely, an asset to Subaru. More
I needed a battery for my 2018 Subaru Outback. I was stuck as my battery died and I had to be towed. I was charged 480 dollars for a battery that you can buy at any Autozone for 200 bucks. They a I was stuck as my battery died and I had to be towed. I was charged 480 dollars for a battery that you can buy at any Autozone for 200 bucks. They also tried to charge me 100 dollars to rotate my tires, a service that is free at any Bell Tire. This dealership over charges and and takes advantage. Don’t use them. More
Our sales representative is Mr. Ricky Valdez who took his time to explain every detail that made me decide on trading in my 2023 Subaru Forester. I was not in the market to purchas Ricky Valdez who took his time to explain every detail that made me decide on trading in my 2023 Subaru Forester. I was not in the market to purchase a vehicle, merely in for oil change/service. That's how good Mr. Valdez is in his profession. Thank you Rick, I received a great deal, the process was smooth, effortless for me and beyond satisfied. Thank you Miya for initiating the 'we would like to purchase your vehicle', that's how it all started. Can't forget Mr. Jeremy in Finance, everything went smooth 'as fine wine'. Thank you El Paso Subaru, you all aim to please. Your facility is beautiful, thank you for the complimentary drinks, coffee, fruits & snacks to ease any hunger while waiting. I have bought my second Subaru and enjoying the vehicle! More
We brought our car in to have our 120. 000 mile work done. We thought we would check about trading it in for a new Subaru Forester. We were surprised to find they had one we liked and dec 000 mile work done. We thought we would check about trading it in for a new Subaru Forester. We were surprised to find they had one we liked and decided it was a good time to trade. The trade went through quickly without any problems at what we thought was a reasonable price. The new car is wonderful and we are very happy with the service. More