Subaru El Paso

Professional service and quick follow up for diagnosis. My vehicle was ready to go in one day. My vehicle was ready to go in one day. More

Truly the easiest car buying experience we've ever had. Everyone was friendly and professional. We came to look at the car a few days prior to actually buying it. We contacted the dealership for further in Everyone was friendly and professional. We came to look at the car a few days prior to actually buying it. We contacted the dealership for further information and were greeted by Rhuben who set up our test drive. From there the whole experience was a breeze. He had so much patience for all of our questions and our children who had to tag along. Even though we came in late, they made sure we were in and out with our new car as fast as possible. Highly recommend Subaru of El Paso! More

The dealership itself is very nice and accommodating. However, the wait time was two hours for an oil change and tire rotation. Some heads up about this possibility would have been nice. But, they troubl However, the wait time was two hours for an oil change and tire rotation. Some heads up about this possibility would have been nice. But, they troubleshooted an issue either way an update and my issues either way my stereo system now seem resolved. More

Got to Subaru dealer 20 min early, before they opened and started serviceing my vehicle. They preformed full multi-point inspection, tire rotation/tire inflation checks, oil and oil filter change and a compl started serviceing my vehicle. They preformed full multi-point inspection, tire rotation/tire inflation checks, oil and oil filter change and a complmentry car wash. WOW, all the staff employees were so curtious, but the best part of my day was that all the service performed was completed in one hour. "Amazing" Many thanks to the El Paso Subaru dealership and all their staff. "Excellant Service" More

The customer service is pretty good, but count on a lengthy wait if you are having a service done. Their service manager (Gilbert) told me that this particular location is overwhelmed with all the the lengthy wait if you are having a service done. Their service manager (Gilbert) told me that this particular location is overwhelmed with all the the services and the amount of vehicles that come in. More

I had my first vehicle maintenance done on my 2025 Subaru Outback. Thank you Tabitha for taking great care of making the experience easy and stress free. Tabitha was genuinely attentive and kept me updated o Outback. Thank you Tabitha for taking great care of making the experience easy and stress free. Tabitha was genuinely attentive and kept me updated on the progress of my vehicle. I was very pleased with the care and service provided. More

The employees are nice, attentive, patient and understanding. The place offers a relaxing atmosphere. Exceptional service. understanding. The place offers a relaxing atmosphere. Exceptional service. More

I feel like a VIP when I visit Subaru El Paso. The general manager comes out to inquire about my satisfaction. She even test drove my car to be sure it was repaired properly. The general manager comes out to inquire about my satisfaction. She even test drove my car to be sure it was repaired properly. More

I am very pleased with my service. I had a lot that needed to be done so I spent 1:00-4:30 ish waiting which was my choice. Once I paid for the service I was trapped in the garage. Jav I had a lot that needed to be done so I spent 1:00-4:30 ish waiting which was my choice. Once I paid for the service I was trapped in the garage. Javier who checked me out said it wouldn't be long for me to wait on the car in front of me because she was checking out. Mind you I love in Las Cruces. I wanted to get home and I knew Javier didn't have a clue about the other customer checking out. I decided to be patient but it was growing thin. Until the nice young guy who brings the car around saw I was waiting to get out of the garage. I wish I would have e gotten his name. He waved at me and said he would move, now 2 cars in fro t of me. He ran around finding keys and got another guy to help him. I was set free. The other customer was still inside at the counter! I waited a good 10 minutes in that garage. Javier did give a care about me but that young mad did!!! I am so sorry I didn't get his name!!! Just know there are "Javier's " that work there but there are also some really awesome young men that are working at this dealership. More

Thank you it was a pleasure dealing with you. Our sals person was Austin he was outstanding and great to work with Our sals person was Austin he was outstanding and great to work with More