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Subaru of Corvallis

Corvallis, OR

4.9
277 Reviews

800 Northwest 5th Street

Corvallis, OR

97330

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Showing 277 reviews

May 10, 2023

Well organized, great communication, no surprises in estimated costs. Friendly staff, nice waiting area as well More

by Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex de Paz
May 03, 2023

Clean facilities. Very prompt approach. Customer service guy, Cory, efficient and friendly. Loved the text updates. Stayed true to time lines. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
May 04, 2023 -

Subaru of Corvallis responded

Thank you for taking the time to leave us a positive review on DealerRater! We're glad to hear that you found our facilities to be clean and that our team provided a prompt and efficient approach to your service needs. We're also thrilled to hear that you had a great experience with Cory, our Service Advisor, and that you appreciated the text updates throughout the process. At our dealership, we strive to provide excellent customer service and to stay true to our timelines for service. We're glad to hear that we were able to meet your expectations and provide you with a positive experience. We appreciate your business and hope to see you again for any future service needs. Thank you again for your kind words and for choosing Subaru of Corvallis. If there's anything we can do to further improve your experience, please don't hesitate to let us know.

April 29, 2023

Everyone I’ve dealt with over the last four years have been helpful and courteous. I don’t know the names of all of them but they’ve all been excellent. More

by danbanjovie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin, Katie Dobberthien
May 01, 2023 -

Subaru of Corvallis responded

Thank you for taking the time to leave such a wonderful review of your experience at Subaru of Corvallis. We are thrilled to hear that our team has consistently provided you with excellent service and that you have found everyone to be helpful and courteous. Our goal is to always exceed our customers' expectations and to create a welcoming and positive environment for all who visit our dealership. We are grateful to have had the opportunity to serve you over the last four years and look forward to continuing to provide you with the same high level of service for many years to come. Thank you again for your feedback and for choosing Subaru of Corvallis. We appreciate your business and hope to see you soon.

April 28, 2023

Our service advisor always makes the process of getting our car in and fixed a smooth process. More

by Meem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Calhoun
May 01, 2023 -

Subaru of Corvallis responded

Thank you so much for taking the time to share your positive experience at our dealership. We appreciate your kind words about our service advisor and are thrilled to hear that they made the process of getting your car in and fixed a smooth and hassle-free one. At our dealership, we strive to provide the best customer service possible and ensure that every customer feels comfortable and satisfied with their experience. We are delighted to hear that we were able to meet your expectations and make your visit a pleasant one. Thank you again for choosing Subaru of Corvallis for your service needs, and we look forward to serving you in the future.

April 27, 2023

Alex is a great representative for Subaru of Corvallis. He's knowledgeable about the vehicles that Subaru sells and services. He kept me informed while I waited in the showroom. And he's a nice guy. :o) More

by dlinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex de Paz
Apr 27, 2023 -

dlinton responded

Check.

Apr 28, 2023 -

Subaru of Corvallis responded

Thank you for taking the time to share your positive experience with Alex at Subaru of Corvallis. We are delighted to hear that he provided you with excellent customer service and that you found him to be knowledgeable, informative, and friendly. At Subaru of Corvallis, we strive to provide our customers with the best possible car-buying and servicing experience, and it is gratifying to hear that Alex helped to make your experience a pleasant one. We will be sure to share your feedback with Alex and our entire team, as we believe it is important to recognize our employees who go above and beyond to provide outstanding customer service. Thank you for choosing Subaru of Corvallis for your automotive needs, and we look forward to serving you again in the future.

April 26, 2023

Griffin was very helpful and we felt very welcome and that he and the techs were there to get the work done in a timely manner and also correct. And Griffen explained in detail exactly what need to be re More

by Rich W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Brenner
Apr 27, 2023 -

Subaru of Corvallis responded

Thank you Rich for taking the time to leave such a positive review about your recent visit to Subaru of Corvallis. We're thrilled to hear that you felt welcome and that our team was able to get your vehicle serviced in a timely and correct manner. Our team takes pride in providing exceptional customer service, and we're glad to hear that you had a positive experience with Griffin and our technicians. It's great to hear that Griffin was able to explain in detail exactly what needed to be repaired, and we're happy that we were able to assist you with your vehicle's needs. Thank you for choosing Subaru of Corvallis, and we look forward to serving you again in the future.

April 24, 2023

The tech that worked on my truck was very nice, knowledgeable, and was able to explain the stuff he found in a way I could understand. And the service writer Angela was awesome too. All around a gr More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Carter, Angela Calhoun, Mitch iffland
Apr 24, 2023 -

Subaru of Corvallis responded

Thank you so much for taking the time to write such a positive review of our service department at Subaru of Corvallis. We're thrilled to hear that you had such a great experience and that our team was able to provide you with excellent customer service. We're particularly pleased to hear that our technician was able to explain the issues with your truck in a way that was easy for you to understand. We strive to ensure that all of our customers are fully informed about the work we're doing on their vehicles, so it's great to know that we succeeded in your case. We're also happy to hear that Angela and Brian were able to provide you with excellent service and help you understand your bill and coverage needs. We pride ourselves on having a knowledgeable and friendly team, so it's wonderful to know that we met your expectations. Thank you again for your kind words and for choosing Subaru of Corvallis for your automotive needs. We're grateful for your business and look forward to serving you again in the future.

April 15, 2023

Excellent communication. There was an unforseen problem with the lift. During the delay I was updated throughout the day and had my vehicle done before closing. More

by linrobn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
April 14, 2023

The provide efficient service at a reasonable price with effective communication. Highly recommended dealership at which to get your car serviced. More

by pragmatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindy Conklin
April 04, 2023

Brian Moore was an excellent customer service person. Service was great. Good feedback on my card. More

by terry8704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Moore , Lindy Conklin
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