
Subaru of Clear Lake
Houston, TX
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1,607 Reviews of Subaru of Clear Lake
A great experience! I have never had a better experience buying a new car than with Tin Tran at Clear Lake Subaru. His attention to detail, concern for my family needs, a I have never had a better experience buying a new car than with Tin Tran at Clear Lake Subaru. His attention to detail, concern for my family needs, and overall positive attitude place him in #1 position for the next time I need to purchase a car! I do not remember previous sales personnel from any dealership but I will not forget Tin Tran! More
Great car buying experience When I looked on line at new cars I was interested in, I received a lot of emails in response. Kelley's was the most informative and she seemed more i When I looked on line at new cars I was interested in, I received a lot of emails in response. Kelley's was the most informative and she seemed more interested in finding out just what I needed that making a quick sale. That didn't change when I went to the dealership and met with her. She spent a lot of time asking me questions to find out exactly what I wanted in a car. She was so helpful. When she brought the first WRX up, she showed me what was under the hood, in the trunk and the interior. She made sure I was aware of all the safety features and answered all my questions. When I decided on a car to buy everyone involved was very helpful in getting me the best financing. Before I drove off the lot, even though it was late, Kelly sat in the car with me and helped me set up my bluetooth and answered all the questions I had about the operation of the car. I would highly recommend Kelley Redmond and Clear Lake Subaru to anyone looking for a car. More
Wonderful low pressure experience James Rutledge made the entire experience very low pressure and transparent which I appreciated very much. He was up front and extremely informative. James Rutledge made the entire experience very low pressure and transparent which I appreciated very much. He was up front and extremely informative. It was a much more enjoyable experience that way. I would highly recommend him and the dealership. More
James Rutledge is the man! Ive bought more than my fair share of new cars, and this was the most pleasant experience yet. I kept hearing good things about Subaru, how "it's just Ive bought more than my fair share of new cars, and this was the most pleasant experience yet. I kept hearing good things about Subaru, how "it's just different". You simply wont get the same run around you see all the time in the car business. Good people. Amazing service department as well. More
3rd visit sealed deal after Administrator phone negotiation Purchased vehicle I was interested in (Eyesight & DAT and Tungsten color). Sales Rep Earl was attentive and answered questions about models and durin Purchased vehicle I was interested in (Eyesight & DAT and Tungsten color). Sales Rep Earl was attentive and answered questions about models and during test drives, but didn't have authority to finalize sale. Sales manager Tim would not budge $1000 and include windshield tint (I need an appointment with your service department for the tint). I walked away! Leland negotiated by phone and I am a very happy Subaru owner. More
This is the only place to buy a review I was perusing the internet for a different types of vehicles and saw the online vehicles at Clear Lake Subaru. I sent a price request and was contac I was perusing the internet for a different types of vehicles and saw the online vehicles at Clear Lake Subaru. I sent a price request and was contacted my Michael Redmond. It was like I had found a long lost friend. There was no pressure selling, very professional and humble, he showed me only the products I was interested in. Mr. Redmond and Mr. Spence both made it possible for me to get my vehicle at very good price. Of course, it will be awhile before I get another vehicle but when I do decide to purchase another Subaru the only place I will make that purchase will be at Clear Lake Subaru. More
Car buying like it should be! From the moment I walked into the dealership, I was treated with courteous, friendly assistance. Kelly answered my flood of questions with knowledgea From the moment I walked into the dealership, I was treated with courteous, friendly assistance. Kelly answered my flood of questions with knowledgeable and helpful information. She handled the test drive and the follow up with absolute professionalism, with no attempts to push the sale or steer me into something I did not want. She was very clear and open. She also went an extra step, driving to my home to have my wife, who is partially handicapped, sign the necessary paperwork. She made me feel like family. Courtney handled the financial paperwork quickly and smoothly, making it an easy process. I also could not help but notice how clean and well arranged the showroom was. It reflects the professionalism of the company. And everybody was so helpful and friendly. More
Thank You Kelley Redmond for responding so quickly to my request to drive the car. Thank you also for delivering it to my house with a big red bow. You and you Kelley Redmond for responding so quickly to my request to drive the car. Thank you also for delivering it to my house with a big red bow. You and your husband went out of your way to help make this a great car buying experience. I also want to thank the Finance Director Courtney for completing the transaction so quickly to meet my small time frame. It was the fastest car buying experience I ever was involved with. I also had a Technical question concerning the car a Mr Leland Thompson adressed the issue and provided a link to help me with my needs. When the license plates came in I was contacted by Briana and she was very helpful in getting some additional paperwork mailed to me as well. Thanks More
My first Subaru Wonderful experience. James was so helpful. I wanted a specific model, color and package add on. I wasn't sure I was going to buy a Subaru but Jame Wonderful experience. James was so helpful. I wanted a specific model, color and package add on. I wasn't sure I was going to buy a Subaru but James found the only vehicle that met my specifications and had it brought in to the dealership with no pressure to buy it. I was able to test drive the actual vehicle that I was interested in and ultimately came back the following day and purchased it! Ironically - I was actually convinced that I was going to buy a Honda but my experience with James and my test drive - changed my mind! More
Came from New Orleans! James was super helpful. He knew I was coming in from out of town to pick up the car. He worked hard to make sure everything went smooth as it can so James was super helpful. He knew I was coming in from out of town to pick up the car. He worked hard to make sure everything went smooth as it can so that i could walk away with my new car. I enjoyed my drive back to New Orleans in my new BRZ thanks to him. More