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Subaru of Clear Lake
Houston, TX
1,608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,608 Reviews of Subaru of Clear Lake
July 03, 2018
Excellent service Made the appointment on-line. Received a confirmation call. Service tech meet me at my car when i arrive. They take care of everything! Super easy Made the appointment on-line. Received a confirmation call. Service tech meet me at my car when i arrive. They take care of everything! Super easy and fast! More
by DAISYLKBLUE
Verified CustomerEmployees Worked With
Alex De La Peña
July 03, 2018
Bought a new 2018 Outback. Had the first oil change in it this past weekend. When I called the service department to get a time to bring it in, it was at a time that was good Had the first oil change in it this past weekend. When I called the service department to get a time to bring it in, it was at a time that was good for me. I was a little bit early, about 45 minutes. They had no problems with that. They took the car back and showed me where the waiting room was. Not only did they change the oil, they also checked everything under the hood, rotated the tires, vacuumed the inside and washed the outside. All this was done in a very short time. Very nice. Seemed to go that extra mile. More
by billy moore 13
Employees Worked With
Tin Tran, Alex De La Peña
July 03, 2018
Fast and efficient service I happy that you can schedule service online. And drive right into service area. And immediately attended to. Very satisfied with the dealership ser I happy that you can schedule service online. And drive right into service area. And immediately attended to. Very satisfied with the dealership service dept. More
by lillybeth33
Employees Worked With
Craig Mesenbrink, Michelle Cortez, Randall Heidaker, Robbie Dominguez, Alex De La Peña, Kelley Redmond
July 03, 2018
Friendly and low pressure Everyone I met was helpful and well informed. The numbers that were put in front of me were complete. There was no bait and switch or other underhand Everyone I met was helpful and well informed. The numbers that were put in front of me were complete. There was no bait and switch or other underhanded strategies that plague so many of their competitors. More
by VINCEBARBER
Employees Worked With
Andrew Spence, Courtney Simon-Morelle, Earl Balitaan, Timothy Jamerson
July 02, 2018
Excellent Wonderful. Lots of attention. Lots of information. They were terrific. From my first call these guys were on it. They set up the visits and were ther Wonderful. Lots of attention. Lots of information. They were terrific. From my first call these guys were on it. They set up the visits and were there with all the info I needed. They were great and even though I hate the process of buying a car I enjoyed this. In fact if I could convince my wife to trade in her car I’d bring down cash tomorrow More
by wilson01285
Employees Worked With
Earl Balitaan, James Rutledge
July 02, 2018
Excellent Customer Service My son bought his 1st Subaru Cross Trek 2017. Andy was amazing so in December I bought a Subaru Outback 2018 from Andy. Loved the experience and now w My son bought his 1st Subaru Cross Trek 2017. Andy was amazing so in December I bought a Subaru Outback 2018 from Andy. Loved the experience and now we are a Subaru Family. Thank you you Subaru Clear Lake!! More
by jm.stuart
Employees Worked With
Andy Hollister, Tim Spokony, David Rudie
July 02, 2018
Long wait, unfair deal Noel (our sales guy) & Courtney (finance) were both really nice. Seeing the car was quick. Test driving was quick. It took (not exaggerating) THREE ho Noel (our sales guy) & Courtney (finance) were both really nice. Seeing the car was quick. Test driving was quick. It took (not exaggerating) THREE hours to get to talk to someone in finance. We were low balled on our trade in; we checked the website back later and our old car was listed for TWICE what we were offered as a trade in. When we received our title refund check, it was prompt but grossly undervalued ($23) and without explanation. I understand it's a business and you're looking to get a great deal but you screwed your customer in the process and we'll never buy/trade another care from this dealership again. More
by abc123def2018
Employees Worked With
Courtney Simon-Morelle
June 30, 2018
Easiest car purchase ever! Shopped on line 3000 miles away... spent a little time with test drives... signed on a car of my dreams. Super easy, lighting fast, exactly the kind o Shopped on line 3000 miles away... spent a little time with test drives... signed on a car of my dreams. Super easy, lighting fast, exactly the kind of deal you want with a dealership. More
by nels96734
Employees Worked With
Crystal Rutledge, James Rutledge
June 29, 2018
Excellent Customer Service Subaru of clearlake is a great dealership!! Not only do they sell great vehicles but they make the buying process easy. No haggling or long back and f Subaru of clearlake is a great dealership!! Not only do they sell great vehicles but they make the buying process easy. No haggling or long back and forth, they were very accommodating and worked within my budget to ensure I was comfortable with the monthly payment amounts and the value of the car. Very good experience!! I have bought 3 cars there and would recommend them to everyone. Robbie Dominguez was awesome!! More
by iamchellie
Employees Worked With
Robbie Dominguez
June 29, 2018
In and out fast and done right. One of the few dealers I know of where you can have a free snack and a drink while watching them work on you car from a huge window in the waiting are One of the few dealers I know of where you can have a free snack and a drink while watching them work on you car from a huge window in the waiting area. They did everything right, oil changed and tire rotation, all of the fluids checked and topped off correctly. Less much than an hour wait! More
by DSTHORNBERRY
Employees Worked With
Alex De La Peña
