Subaru of Clear Lake

Michelle my service rep was awesome. She made sure to identify the problem and got me in and out of there quick. I will only go to her when I need any service on my vehicle. She made sure to identify the problem and got me in and out of there quick. I will only go to her when I need any service on my vehicle. More

Service provider, Eric Perez went above and beyond to eliminate long wait at dealership by giving me a loaner vehicle and keeping me informed about the status of repair. eliminate long wait at dealership by giving me a loaner vehicle and keeping me informed about the status of repair. More

When I took my car in for its regulator oil change I asked the service tech to replace the battery on my remote (the light indicator had been coming on and off and it's been to open the door). When the asked the service tech to replace the battery on my remote (the light indicator had been coming on and off and it's been to open the door). When they finished the oil change I was told that the light was not on so the battery was not changed. Last night about 8:00pm I was unable to open my car door. More

Always efficient service (oil change) despite no need to make appointment. Service advisor (Michelle C) is knowledgeable and friendly. It is refreshing nowadays to see the same faces when returning to a d make appointment. Service advisor (Michelle C) is knowledgeable and friendly. It is refreshing nowadays to see the same faces when returning to a dealer. We have taken other vehicles to dealers for service and the turnover is awful. Will be glad to return to Clear Lake Subaru. More

We'd been planning to stay during an oil change and then some service (hatch would not open) but Allison Zink my service advisor suggested that we take advantage of the complementary Uber service, given how some service (hatch would not open) but Allison Zink my service advisor suggested that we take advantage of the complementary Uber service, given how long it would take. Wow, am I glad we did! It worked perfectly. Allison texted me and responded to my texted questions. I also got my new windshield wipers! Excellent experience! More

Great service and the ride home and back was awesome - it made things a lot quicker made things a lot quicker More

Top of the line professionalism from the parts department, the service advisors, the service technicians that helped me and sales for being informative. This was my first time bringing my vehicle department, the service advisors, the service technicians that helped me and sales for being informative. This was my first time bringing my vehicle to this dealership and it was not a disappointment. I felt like I was treated like a VIP from all the staff members. However, the ones that need the shoutout were the ones that helped me, educated me, and informed me. Michelle, Zachary, Thomas, & Rene. Michelle kept me up to date with what was being done to my car. Zachary & Thomas worked on my vehicle and informed me what needs to be done next and what may have been done since I bought the vehicle used from a different location. While the work was being done on my car, my wife and I were walking around and Rene in Sales briefed us on an Ascent that was in the showroom that caught my wife's eye. They were all very professional and kind and made my overall experience absolutely pleasant. This is not only a place that I would service my vehicle, buy a vehicle but a place that I would even exercise an opportunity to work for. More

Service was quick and very friendly staff . Everything was taken care of as I was told Everything was taken care of as I was told More

Professional staff, got right to work on servicing my vehicle at my appointment time. Thank you. vehicle at my appointment time. Thank you. More

Easy access and easy to get appointment. Service completed without delay. Price was not to high Service completed without delay. Price was not to high More