Subaru of Clear Lake
Houston, TX
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1,560 Reviews of Subaru of Clear Lake
tin took care of everything in a professional manner. 5 stars. Tin worked by email and phone and promptly answered all inquires specially. He is a nice and pleasant gentleman. Great dealership great car. 5 stars. Tin worked by email and phone and promptly answered all inquires specially. He is a nice and pleasant gentleman. Great dealership great car. More
Helped me get my first car! I'm so happy Tin helped me get the car I wanted and got for a great price! This was my first car so I was nervous but Tin made me feel comfortable and I'm so happy Tin helped me get the car I wanted and got for a great price! This was my first car so I was nervous but Tin made me feel comfortable and really worked with me to get in my new ride. More
Great experience buying a crosstrek I went into the dealership thinking I wanted one thing and left 100% confident and happy with something else! The look and feel of the crosstrek total I went into the dealership thinking I wanted one thing and left 100% confident and happy with something else! The look and feel of the crosstrek totally won me over, and the experience at the dealership was exceptional. I worked with Tin and Ryan to figure out what I wanted and make sure I could afford it. They were not pushy and gave me no resistance when I wanted to leave to compare their car to others I was considering at other dealerships. They were informed, helpful, and nice- making an experience I was dreading as painless as possible. 10/10 would buy car from them again. More
Awesome sauce. TL;DR: I could not realistically ask for a better car buying experience than the one I got. It was awesome! The long version: I was looking to bu TL;DR: I could not realistically ask for a better car buying experience than the one I got. It was awesome! The long version: I was looking to buy a new car after my 8 year old crossover suv with almost 200K miles on it died from a fried computer. I had done some research on Subaru and they looked like good vehicles for the money. I came to the dealership with a good idea of what I wanted. I looked around the lot and met Dallas close to the door. Dallas is the main salesperson who helped me through the car buying process. We test drove the car I was interested in, a Legacy, but he made it clear that if I wanted to test drive every car on the lot that would not be an issue. We test drove another model similar to the crossover I used to have, but I decided on the Legacy sedan. Dallas was the one that suggested we try the other model, and I have to say that was a good call that I would not have made without him. It helped me make the decision much easier. Once I decided on the vehicle I wanted we talked finances. Dallas made it clear that he was willing to work with me in any way he could to make the deal fit my needs. We talked it over for a long while but in the end came to a good place, Dallas always listening to my concerns, and shaping things to fit. Once we had a rough outline I went back to sign all the paperwork with the finance person Ryan, who helped to make the deal fit within my situation. I also got the chance to talk to several of the managers as we were walking around the dealership. They all asked if there was any way they could help, or if they could order me a car from another dealership if they did not have what I wanted in stock. I cannot imagine the car buying experience being any better than the one I had at Subaru Clear Lake. And of course I am happy with the car. More
Professional, Courteous, and Fair Without a doubt, I had the best car buying experience I have ever experienced with Clear Lake Subaru. Mr. Jose (Joe) Gomez was my sales person, and th Without a doubt, I had the best car buying experience I have ever experienced with Clear Lake Subaru. Mr. Jose (Joe) Gomez was my sales person, and through the entire process he was very professional. I was deeply impressed by the level of high quality work he put in to get me the best deal possible. Mr. Gomez knew the Subaru product/brand inside and out, and that to me indicates that he truely wants his customers to be as excited about the brand/car as he is! He was very respectful and attentive to my needs, and didn't pull pressure sales tactics on my unlike the competition around Houston. The other sales staff and the management team I met were very friendly and created an overall positive experience for me. Unfortunately, I didn't follow through as it makes sense for me to wait until I reduce my current car's negative equity. But when I am in better shape on that negative equity, I will surely be paying Clear Lake Subaru a visit as they have won my business in the future, hands down. I wish other dealerships learned the true meaning of customer service, like that exemplified by Clear Lake Subaru. Thank you Joe and your team, I look forward to working with you all in the near future! More
Great treatment ! I took my 2015 Legacy to this place after been mistreated by other dealer. Got great help from the adviser Dennis and also from the service manager. M I took my 2015 Legacy to this place after been mistreated by other dealer. Got great help from the adviser Dennis and also from the service manager. My two visit was pleasant and very short, all my problems properly addressed an taken care. I highly recommend this facility to anyone ! Gabor M. More
Awsome! After 25 yrs. of marriage, the XV Crosstrek, is the best anniversary gift. Thank you, for all your help Kyle Tyzio, and Ryan Wiseman. See you soon. After 25 yrs. of marriage, the XV Crosstrek, is the best anniversary gift. Thank you, for all your help Kyle Tyzio, and Ryan Wiseman. See you soon. More
Finally a Subaru Dealership I can trust I recently purchased a Subaru Forester from Lithia Subaru of Clear Lake. I had been toying with the idea of purchasing a Forester since mid April of l I recently purchased a Subaru Forester from Lithia Subaru of Clear Lake. I had been toying with the idea of purchasing a Forester since mid April of last year and when I visited another dealership in August of 2015, I was extremely turned off by their pushy sales and sandbagging techniques to make me purchase a vehicle in a color that I did not want on a day that I was just looking for a vehicle. They even got me to buy crossbars to have installed at an additional cost. I returned the car immediately. With the thought that I did not want a Subaru after all. I looked at those crossbars for months sitting in my utility room and continued to do market research on the quality of the Subaru Forester. A friend convinced me to give Lithia Subaru of Clear Lake a chance so in February, I walked in and inquired about the Forester. I was greeted by a non-pushy salesman, Andy Hollister, who when I informed him of my previous experience at the other dealership, respected that I was just there to look and test drive. I found a Forester that I really liked, in a color that I really liked and with the trim packages that I was unsure of. We talked about price and I decided to think about it over night. They respected that and we made an appointment to discuss the SUV the next day. I test drove several other Foresters the next day and opted for a fully loaded Forester. We closed the sale the same evening. I felt 100% happy with my choice. I felt very excited about the dealership and the way that I was treated. Several days later, I had those crossbars installed on my new Forester. The service department installed them and washed my Forester before returning it to me. SUPERB treatment. The dealership is new, clean, refreshing. The service department is state of the art and fantastically organized. I really appreciated how the dealership works to recycle materials and use reclaimed water. I LOVE my new Subaru Forester!!! I strongly recommend Lithia Subaru of Clear Lake to anyone wanting to purchase a Subaru. More
good job I purchased my vehicle last month, I enjoyed my experience, especially Mr. Jose L. (Joe) Gomez, Jr.. He is very professional and helpful. I highly rec I purchased my vehicle last month, I enjoyed my experience, especially Mr. Jose L. (Joe) Gomez, Jr.. He is very professional and helpful. I highly recommend this place. More
Phenomenal Words can't express how great of a time I had at Subaru Clearlake. For those who don't know Subaru please come in and talk Dallas he will treat you li Words can't express how great of a time I had at Subaru Clearlake. For those who don't know Subaru please come in and talk Dallas he will treat you like family! More