Subaru of Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
1,575 Reviews of Subaru of Clear Lake
Great Buying Experience! We went to Subaru of Clear Lake with the purpose to look at and test drive one of the certified pre-owned Legacy's that was shown on the internet. No We went to Subaru of Clear Lake with the purpose to look at and test drive one of the certified pre-owned Legacy's that was shown on the internet. No intention to buy, just see how it looked and drove. I had never considered a Subaru before and my husband talked me into trying it. From the moment we stepped on the lot I was happy. The vehicle was actually on the lot and looked even better in person. We were greeted soon after arriving, but not too fast as to feel like the 'hounds' had been let out. Robbie took us for a test drive and was so helpful with our questions. What impressed me was that he was knew to the company and honestly told us if we asked about something he wasn't familiar with. We appreciated the honesty followed by his willingness to find out the information we needed. The drive was so smooth, interior comfortable and roomy, and we liked the all wheel drive feature. Once we returned to the lot we were given a very thorough walk through of every single part of the vehicle - from the wheels to the trunk to the engine to every special safety feature the car was equipped with. I knew we were both hooked but had to take the time to 'talk it over.' Although we sat down to discuss financing & price, I felt very respected by the staff when they allowed us the time we needed to think about it. The 'no pressure' atmosphere just gave me MORE of a great feeling that this was the right vehicle and dealership to do business with. We returned the next day and made the deal. They worked to make us happy, not just to make the sale. When it is time to shop for another vehicle we will be sure to go to Subaru of Clear Lake first!! Thank you Robbie, Andy and the rest of the staff for a GREAT car buying experience!! More
Outsatanding experience The sales experience at Lithia Subaru of Clear Lake was outstanding. The after sales service was also excellent. I would highly recommend this dealers The sales experience at Lithia Subaru of Clear Lake was outstanding. The after sales service was also excellent. I would highly recommend this dealership. Joe Gomez and Karina helped me get through my first car purchase, and made it an enjoyable, friendly experience. More
Purchasing our new Forester. We worked with Tin Tran, one of their salespeople. Tin was exceptionally knowledgeable and available (we went on 3 separate test drives), and in the We worked with Tin Tran, one of their salespeople. Tin was exceptionally knowledgeable and available (we went on 3 separate test drives), and in the end he got us a great deal. More
Purchase of a new Outback Noel Daniel did an outstanding job. I would highly recommend this dealership, and salesperson. The service and attention to detail was impressive. Al Noel Daniel did an outstanding job. I would highly recommend this dealership, and salesperson. The service and attention to detail was impressive. All the employees are friendly, and courteous. More
Great deal, great service on my 2015 WRX purchase. Staff was friendly and helpful. Very nice looking dealership. Very clean and even had kids playroom. Have received calls after the sale to make sure e Staff was friendly and helpful. Very nice looking dealership. Very clean and even had kids playroom. Have received calls after the sale to make sure everything was going well with my new vehicle. Also, they offered 2 separate test drives to make sure i was happy with what i was buying. I recommend this dealership to anyone in the market for a new vehicle. More
Top notch customer service We negotiated 2 cars from our home in Dallas with Subaru Clearlake. A Forester for my sister and an Outback fully loaded 6 cylinder for me. We had We negotiated 2 cars from our home in Dallas with Subaru Clearlake. A Forester for my sister and an Outback fully loaded 6 cylinder for me. We had the pleasure to work with Noel Daniel in sales. Noel located the hard to find Outback we requested. He stayed in contact with us through the purchase, credit application process, reviewing car features in detail, and follow up to ensure we were happy! Ryan Wiseman in Finance worked hard to make sure my sister and I were happy with our terms. I would highly recommend Subaru clearlake! More
my first car I was unsure the steps and process into getting a car; however, my sales associate Manuel was very helpful and was friendly and knowledgeable and was I was unsure the steps and process into getting a car; however, my sales associate Manuel was very helpful and was friendly and knowledgeable and was able to get me the car I really wanted. More
Smooth and Easy Transaction Robbie Dominguez made our car buying experience the best ever! We had so many choices but Robbie helped us make the right one for us. Ryan Wiseman was Robbie Dominguez made our car buying experience the best ever! We had so many choices but Robbie helped us make the right one for us. Ryan Wiseman was our Finance Manager and was very informative and helpful about our options. Everyone at Subaru of Clear Lake made us feel at home . Looking forward to a long Relationship with Subaru! Thanks, Robbie, Ryan and Casey Newton for the great deal! More
Painless used car buying experience Normally when you buy a used car you expect scams, but there was nothing of the sort. We had been to another VERY popular car lot that required adding Normally when you buy a used car you expect scams, but there was nothing of the sort. We had been to another VERY popular car lot that required adding $3K in "extras," so we were pleasantly surprised that this dealership was up front and honest about what they wanted for the car. The car is used and also had a tire balance issue that we found afterwards - they fixed the issue the next day without charge or hassle. Highly recommended. More
Search Over!! In & Out with No Headache!! After spending all morning and afternoon visiting various dealerships all over Southeast Houston we came to Subaru of Clear Lake to look at 1 specific After spending all morning and afternoon visiting various dealerships all over Southeast Houston we came to Subaru of Clear Lake to look at 1 specific vehicle. After being greeted by Manuel, he showed us our predetermined vehicle, test drove and started negotiating on a price. The entire process was really nothing like the "normal car buying & negotiating" process is at other dealerships. Up front, honest people, fair pricing, easy to deal with and we had a deal and were out the door!! Couldnt be more happy and satisfied with our experience, the service and our purchase!! Thanks Manuel and congrats on making your first sale!!! More