
Subaru of Clear Lake
Houston, TX
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1,606 Reviews of Subaru of Clear Lake
They were honest....what more is there? Hello everyone! Let me start by saying: I'm 39 y/o, male, perfect credit, and I knew EXACTLY the car I wanted. So, as I usually do, I started by email Hello everyone! Let me start by saying: I'm 39 y/o, male, perfect credit, and I knew EXACTLY the car I wanted. So, as I usually do, I started by emailing every Subaru dealer from Houston to San Antonio. 2 never got back to me and 1 didn't have the car I wanted. This left 2: Subaru of Clear Lake and Gillman. Both were equally respectful over the email correspondence I received and both were straight forward. However, upon hearing the deal Clear Lake offered me, Gillman said they couldn't even come close to matching it. So, after confirming the price with Courtney Morelle (the sales woman who was my point of contact), I left from work to go visit the dealership. In short, upon entering the facility, I was blown away but the bright, clean features of the place. Large, beautiful showroom, nice and open space. I didn't feel the typical pressure that typically comes from entering the "lion's den" so to speak. The receptionist was kind and put me in touch with Courtney immediately. I wasn't made to wait or feel like I was just a number. Courtney had 2 of the WRXs I was looking for side by side so I could compare packages. I was sold on the Limited, of which they only had 2 left. I opted for the red one. I went back inside with Courtney to do all the paperwork, credit check, etc. After about 20 mins, all the paperwork was in order and Courtney introduced me to the finance director, Tony Rodriguez. Tony was extremely straight forward and made crystal clear what charges were unavoidable and which ones were extra options or unnecessary. He was very kind and applied absolutely NO PRESSURE to sign the paperwork. He simply showed me all the options on the table. At this point, I thanked him for his time and told him I wanted to sleep on the sale and that if I chose to purchase after a good night's rest, I'd be back in the morning to take delivery. He was perfectly fine with this and encouraged me to think it over and come back when I was ready and felt good about it. The next morning, I came back with my wife, bought the car, insured it over the phone, and drove it home. I live in The Woodlands but when it's time for my next car, you can bet I'll be willing to drive the 90 mins it took to get to Clear Lake and purchase or lease my next Subaru!! I have a daughter who will be driving in the next few years and I would feel more than comfortable letting her walk in there and work a deal all on her own, as long as Courtney and Tony are part of the process!! More
Lithia is Excellent!!! I am so happy with the Volkswagen Tiguan I bought used from Lithia Subaru of Clear Lake! They were friendly, accommodating, resourceful. Tin Tran, s I am so happy with the Volkswagen Tiguan I bought used from Lithia Subaru of Clear Lake! They were friendly, accommodating, resourceful. Tin Tran, specifically, was my salesperson, and he really went out of his way to make sure that my purchasing experience was top-notch. Thank you, Tin & Lithia! More
Service only but excellent It has been a while since I've taken any vehicle to the dealership but had some recalls and oil change to do so I scheduled myself first thing in the It has been a while since I've taken any vehicle to the dealership but had some recalls and oil change to do so I scheduled myself first thing in the morning. No waiting, coffee and creamer, fruit and health bars, comfortable loungers in a open area. Me likes! Oh, and by the way they got Alex who was my service person at VW when I owned one. Like working with the same people. More
Awesome!!!!!!! Dallas did a fantastic job. Subaru of Clear Lake is by far the best dealership I have ever been too. Dallas himself is worth visiting the dealership b Dallas did a fantastic job. Subaru of Clear Lake is by far the best dealership I have ever been too. Dallas himself is worth visiting the dealership because he is so friendly and funny. I can't wait to buy a new car again just to hang out with Dallas. More
Great Buying Experience I bought a 2006 Honda CR-V from this dealership after seeing it on their website. Rick Erwin was a fantastic salesman who worked diligently with me to I bought a 2006 Honda CR-V from this dealership after seeing it on their website. Rick Erwin was a fantastic salesman who worked diligently with me to make it happen. He is engaging and friendly without being the slightest bit pushy or pressuring. I believe he was honest with me through this process and he genuinely seemed to have my best interest at heart and understood what my needs were. I feel like he listened to me as I talked and he did not 'fast talk' me at any point. Craig Mesenbrink, the Pre-owned Car Manager, is a straight shooter who worked with me to get the sale done as closely to my needs as he could. I also felt that Craig genuinely listened to me and was transparent with me. Overall, this was a great buying experience, and I definitely recommend these gentlemen and this dealership. More
Amazing car buying experience! We had been test-driving cars for the passed few weeks, attempting to find the best fit for our family. I have bought several cars in my lifetime and We had been test-driving cars for the passed few weeks, attempting to find the best fit for our family. I have bought several cars in my lifetime and most of them have been from Honda of Clear Lake. I was pretty much sold on the Pilot, that is until I went to Subaru of Clear Lake at 5:00pm on a Saturday to check out the Outback. I was not expecting to fall in love with this car, nor was I expecting to have the best car buying experience I have ever had. There was no hesitation for me to buy this car and Subaru Clear Lake made the process painless. The sales man, Andy, was patient and well educated on the features of the vehicle. He was able to answer our questions, which made me feel confident that I was making the best choice. The finance officer, Marcus, was no nonsense which was refreshing. All aspects of the deal were transparent and never once did I get the whole parade of mangers that always seems to happen at other dealerships. My husband and I joke that we would rather have colonoscopy then buy a car. I guess we can no longer make that joke. I have been praising Subaru of Clear Lake to anyone who will listen. I am so happy with my purchase. More
Amazing experience Everyone was very helpful and knowable of their product. My kids enjoyed the playroom as well. I would highly recommend visiting this dealership. I r Everyone was very helpful and knowable of their product. My kids enjoyed the playroom as well. I would highly recommend visiting this dealership. I really enjoy my new Subaru Forester. More
A great experience! I am looking for a pre-owned vehicle for my son. I went to dealership and Robbie Dominguez was so very professional and helpful. He answered my que I am looking for a pre-owned vehicle for my son. I went to dealership and Robbie Dominguez was so very professional and helpful. He answered my questions and helped me a lot. I would highly recommend asking for him to help you buy a car. More
Great experience! Subaru of Clear Lake went above and beyond to give me the best deal! Jacob Moniz made my car buying experience more than great. The general manager, C Subaru of Clear Lake went above and beyond to give me the best deal! Jacob Moniz made my car buying experience more than great. The general manager, Casey Newton, was very helpful in the process. I would recommend this dealership and my salesman to my friends and family! More
Professional, friendly and painless My husband and I were fortunate enough to have Eric Meland as our salesman. He answered all our questions and help steer us to the perfect car for my My husband and I were fortunate enough to have Eric Meland as our salesman. He answered all our questions and help steer us to the perfect car for my needs. Eric took the time to show us all the bells and whistles the Subaru had to offer and called a few days after the purchase to check in and see if I was happy with the car. Thanks Eric, you and your crew were AWESOME.... Betty and Jim Valentine Deer Park Texas. Clear Lake Subaru is our choice for fast and friendly service!! More