Subaru of Clear Lake

Liars I recently purchased a 2016 Impreza Sport. The first question out of my mouth when approached by Dallas was "Do they come with manual transmissions." I recently purchased a 2016 Impreza Sport. The first question out of my mouth when approached by Dallas was "Do they come with manual transmissions." He told me "No, only the base model Impreza's come with manual's but they dont have the sport package." Along with Dallas I talked to Courtney Merelle Richard Erwin Calvin Ngo Marcus Millican and every one of them told me that the Impreza Sport does not come with a manual transmission. Only the base model Impreza's come with manual. A few days after my purchase a friend from Phoenix sent me a link showing me that the Impreza Sport does in fact come with a manual transmission. The only different being it does not have Eyesight or a Moonroof. If Dallas had actually been paying attention to what I was saying he would have heard that I couldn't care less about moon roof's and eyesight. A manual transmission was the most important thing to me. Its my fault, I should have waited and I should done a larger search radius while looking for the Impreza I wanted. Needless to say Im a bit angry, especially since the Impreza Sports withe the manual I found were almost 5000K cheaper because they dont have the moonroof, eyesight and their horrible "INFOTAINMENT touch screen that doesnt even come with NAV! I though I would make an appeal to them to see if this could be corrected, 4 days after I bought this car, 200 miles on it, the manager Casey Newton tells me that they're willing to take the car back as a trade in, giving me exactly $4,700.00 less then I just paid 4 days prior! Does that sound like a fair deal?!!!! I will never go back into this dealership! I suggest all potential buyers stay away from these people! More

Courteous and responsive. Brought my Subaru WRX in for 22,000 mile service. Facilities were clean and comfortable with snacks, coffee, and water available. Staff were professio Brought my Subaru WRX in for 22,000 mile service. Facilities were clean and comfortable with snacks, coffee, and water available. Staff were professional, courteous and helpful. Work was of good quality. More

Faster than expected Took care of my recall and worked to understand and resolve an issue I thought I had with the car. Good coffee and comfortable waiting area. Took care of my recall and worked to understand and resolve an issue I thought I had with the car. Good coffee and comfortable waiting area. More

Great buying experience We went in and had an awesome buying experience. Traded off one vehicle for a new more gas eficent one. Sales men where in too of everything and mad We went in and had an awesome buying experience. Traded off one vehicle for a new more gas eficent one. Sales men where in too of everything and made us comfortable. More

Pleasent experience. I made my appointment via the website without any problems. They were ready for me when I arrived and service was accomplished quickly. Employees were I made my appointment via the website without any problems. They were ready for me when I arrived and service was accomplished quickly. Employees were very friendly. I was completely satisfied with the service. More

Awesome Experience I've never dealt with a more professional, self driven, courteous, polite and ambitious individual. Jacob Moniz was all smiles and nothing but a joy t I've never dealt with a more professional, self driven, courteous, polite and ambitious individual. Jacob Moniz was all smiles and nothing but a joy to be around while I was picking out my new car. Being around someone like that made me feel so much more comfortable and at ease about buying a car, when everyone knows buying a car is a giant investment and can become a very scary thing, but Jacob walked me through everything step by step and made things so clear. He was quick and clean as I would say kind of as a figure of speech. But I will recommend this dealership and especially this Sales Agent to anyone. Personally the Agent Jacob Moniz needs to be the general manager because this guy knows his stuff! Thanks again for making my experience the best I've ever had and for making me not afraid to buy a car. I will return on my next buy without a doubt! More

Best experience ever! Didn't realize buying a car could be fun. I am used to the process being painful and dealing with shady car salesman. Dallas exceeded my expectations Didn't realize buying a car could be fun. I am used to the process being painful and dealing with shady car salesman. Dallas exceeded my expectations and was completely honest about everything and made sure I understood every step that was going on through the purchase of buying the car. More

Wow! YOu have to go see and drive a Subaru Just leased two cars from Robert and Drew at Subaru of Clear Lake. They did a great job. I still can't believe we got such incredible cars for the p Just leased two cars from Robert and Drew at Subaru of Clear Lake. They did a great job. I still can't believe we got such incredible cars for the price. You are crazy if you buy or lease a vehicle from another dealer without driving a Subaru. More

Bought my first subaru I have always purchased Toyota's before and was looking for something different. I did my research and became interested in learning more about Subaru I have always purchased Toyota's before and was looking for something different. I did my research and became interested in learning more about Subaru. I came into the dealership to learn more about Subaru and was very impressed. Dallas did a great job helping me to find the exact car that I wanted and spent extra time making sure I knew all of the features of my new car. This was the best car buying experience that I have ever had! More

Absolutely Fantastic! I have never felt happier to buy a vehicle. Jacob Moniz made me feel welcomed and made me feel comfortable to buy a car. I always told myself I wouldn I have never felt happier to buy a vehicle. Jacob Moniz made me feel welcomed and made me feel comfortable to buy a car. I always told myself I wouldn't buy a new car. But jacob made it easy to trust them and easy to communicate with them about my needs. They were understanding and very upfront on everything which I loved. Most dealerships try to screw you over or give you something you don't want but Jacob put me in exactly what I was looking for and fit my needs and gave the best and greatest customer service ever. Thank you Jacob and Subaru of clear lake for all that you have done for me in putting me in my new car and when I'm ready for another one I know exactly where I'm going and who I'm going to see. Never been more happy and satisfied in my life. More