Subaru of Baton Rouge
Baton Rouge, LA
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no me gusta I managed to get them to buy my lemon back at "fair market value." I've removed my comments to be done with Subaru once an for all. I managed to get them to buy my lemon back at "fair market value." I've removed my comments to be done with Subaru once an for all. More
Captain Carl! Carl was the best dealership salesperson I've ever had the pleasure of dealing with. On our first day there, he kindly answered all of our questions, Carl was the best dealership salesperson I've ever had the pleasure of dealing with. On our first day there, he kindly answered all of our questions, let us test drive the car we were interested in, and really treated us with respect. He was not pushy at all. When we decided on the car we wanted, that's when Carl and I really started working on a deal that I wanted. I told him the price I would pay and not only did he get me that price, he even went a little below what I was asking. Great experience with a great salesperson! One complaint though that had nothing to with Carl. It should be common knowledge at this point to not use tobacco products while working in front of a client. When we were working with the finance guy, he was using chewing tobacco and the smell of it was nauseating. I couldn't sign the paperwork fast enough to get out of there because of it. Real easy fix, don't use tobacco products in your place of work! More
Best Experience Ethan was so intentional, and very helpful, absolutely NO pressure at all, the entire car buying experience was the best that I have ever received, Ethan was so intentional, and very helpful, absolutely NO pressure at all, the entire car buying experience was the best that I have ever received, More
Wonderful friendly people; no pressure Love our Subarus; this is number four in our family. This is a wonderful dealership, they don't swarm you like other dealers and no pressure is a welc Love our Subarus; this is number four in our family. This is a wonderful dealership, they don't swarm you like other dealers and no pressure is a welcome change in the typical car purchase experience. The folks seem to genuinely care about you. Our sales associate (Claire Deville) and Ben Ledet were both excellent to work with, knowledgeable and professional, and above all friendly. More
Excellent Service Friendly and helpful dealership. Also, they are not busy at the service department that indicated Subaru is a good brand. I was a Honda loyal custom b Friendly and helpful dealership. Also, they are not busy at the service department that indicated Subaru is a good brand. I was a Honda loyal custom but I switched to Subaru because the safety and all wheel drive from the brand. I am very happy for my second purchase of the Subaru car. Furthermore, Ethan is very helpful and easy to deal with. Enjoy my experience with him. More
Fast,Friendly,Excellent Service This was the best car buying experience ever!!!! No pressure from the Sales Rep. If you ever in need of an awesome Salesman his name is Ethan Venable This was the best car buying experience ever!!!! No pressure from the Sales Rep. If you ever in need of an awesome Salesman his name is Ethan Venable. He took control and did all the work and called me to go over every detail before finalizing anything which was great cause I didn't have to sit there waiting. When I arrived he was waiting for me i didn't have to wait for him......and Kim Guidry oh she is the Business Manager of the year in my eyes. I felt so comfortable talking and doing business with her, she was great!!!👌 More
Great experience all around Like most people, the idea of dealing with a sales rep at a car dealership was not an exciting prospect. But we had such a rewarding experience at Su Like most people, the idea of dealing with a sales rep at a car dealership was not an exciting prospect. But we had such a rewarding experience at Subaru of Baton Rouge. Our sales rep, Chase, was knowledgeable without being pushy and was interested in making sure we were happy with our car choice. The dealership isn't huge, so you don't feel swallowed up by any sort of car lot "machine" (like we did at other locations in town). At times when we were in the dealership waiting for our sales rep, the rest of the staff was courteous and made sure we were comfortable and taken care of. More
Suburu Forester purchase Very courteous! No pressure! Real pleasure to purchase. Claire was very thorough. Knows the vehicles, enjoyed her presentation. Discussed all pros and Very courteous! No pressure! Real pleasure to purchase. Claire was very thorough. Knows the vehicles, enjoyed her presentation. Discussed all pros and cons. Made it easy to make a decision More
Excellent dealership experience. The sales and service personnel have been very helpful in the past and present. My trade in and purchase of two vehicles has been second to none. The sales and service personnel have been very helpful in the past and present. My trade in and purchase of two vehicles has been second to none. More
This was the best car buying experience I ever had. Sales personnel were very helpful in meeting nmy needs. They were very courteous and helpful in meeting my needs. Great place to do business. Igreatl Sales personnel were very helpful in meeting nmy needs. They were very courteous and helpful in meeting my needs. Great place to do business. Igreatly appreciated the helpful attitude. More