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Subaru of Baton Rouge

Baton Rouge, LA

3.6
225 Reviews

13399 Airline Hwy

Baton Rouge, LA

70817

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Showing 225 reviews

October 30, 2017

no me gusta I managed to get them to buy my lemon back at "fair market value." I've removed my comments to be done with Subaru once an for all. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Barbera
October 29, 2017

Captain Carl! Carl was the best dealership salesperson I've ever had the pleasure of dealing with. On our first day there, he kindly answered all of our questions, More

by cashisking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Fontenot
Dec 19, 2017 -

Subaru of Baton Rouge responded

Thank you so much for your review of Carl and Subaru of Baton Rouge. We appreciate so much hearing from our customers especially when they had a GREAT experience. We do apologize for the finance experience and have handled it going forward. Welcome to the Subaru of Baton Rouge family.

October 28, 2017

Best Experience Ethan was so intentional, and very helpful, absolutely NO pressure at all, the entire car buying experience was the best that I have ever received, More

by Jaci Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Venable
Dec 19, 2017 -

Subaru of Baton Rouge responded

Thank you so much for your wonderful review of Ethan and Subaru of Baton Rouge. You are in great hands working with him. Welcome to the Subaru of Baton Rouge family.

October 27, 2017

Wonderful friendly people; no pressure Love our Subarus; this is number four in our family. This is a wonderful dealership, they don't swarm you like other dealers and no pressure is a welc More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ledet (sales manager), Claire Deville
Oct 27, 2017 -

Subaru of Baton Rouge responded

It's always great to hear what wonderful things customers have to say about our team members. Thank you for taking the time to share with everyone how great your experience was with Claire and Ben. We hope you are loving your new vehicle!

September 30, 2017

Excellent Service Friendly and helpful dealership. Also, they are not busy at the service department that indicated Subaru is a good brand. I was a Honda loyal custom b More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Venable
Oct 27, 2017 -

Subaru of Baton Rouge responded

We are super excited to hear Ethan was able to get you into a Subaru you love! Thank you for taking the time to share your purchasing experience with everyone and welcome to our Subaru of Baton Rouge Family!

September 24, 2017

Fast,Friendly,Excellent Service This was the best car buying experience ever!!!! No pressure from the Sales Rep. If you ever in need of an awesome Salesman his name is Ethan Venable More

by London,Pam "Happy"
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Guidry, Ethan Venable
Sep 27, 2017 -

Subaru of Baton Rouge responded

It's always great to hear what wonderful things customers have to say about our team members. Thank you for taking the time to share with everyone how great your experience was with Ethan and Kim. We hope you are loving your new vehicle!

September 20, 2017

Great experience all around Like most people, the idea of dealing with a sales rep at a car dealership was not an exciting prospect. But we had such a rewarding experience at Su More

by Hilary Collis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Pillips
Sep 27, 2017 -

Subaru of Baton Rouge responded

We are super excited to hear that you had such a wonderful car buying experience with Chase and the rest of our Subaru of Baton Rouge team! Thank you for taking a moment to share with everyone and welcome to our Subaru Family!

September 02, 2017

Suburu Forester purchase Very courteous! No pressure! Real pleasure to purchase. Claire was very thorough. Knows the vehicles, enjoyed her presentation. Discussed all pros and More

by jnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
claire
Sep 13, 2017 -

Subaru of Baton Rouge responded

Thanks for letting everyone know about your great experience! Let us know if you need anything else in the future we are always more than happy to help. Welcome to our Subaru of Baton Rouge Family!

August 28, 2017

Excellent dealership experience. The sales and service personnel have been very helpful in the past and present. My trade in and purchase of two vehicles has been second to none. More

by adamtcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Phillips, Taylor Owens
Sep 13, 2017 -

Subaru of Baton Rouge responded

It's always great to hear what wonderful things customers have to say about our team members. Thank you for taking the time to share with everyone how great your experience was with Chase and Taylor. Please let us know if you need anything in the future, we are always more than happy to help!

August 24, 2017

This was the best car buying experience I ever had. Sales personnel were very helpful in meeting nmy needs. They were very courteous and helpful in meeting my needs. Great place to do business. Igreatl More

by waynel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hughes
Sep 13, 2017 -

Subaru of Baton Rouge responded

We're excited to hear Joshua was able to provide you with a great car buying experience! We hope you are loving your new vehicle and welcome to our Subaru of Baton Rouge Family!

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