Subaru of Baton Rouge

Great dealership For many years I thought the Subaru brand would take off in the Baton Rouge area if only there were a real, credible Subaru dealership. The Favre Gro For many years I thought the Subaru brand would take off in the Baton Rouge area if only there were a real, credible Subaru dealership. The Favre Group, which also owns and operates the Acura and Infiniti dealerships in Baton Rouge, finally took the bet, and Suby lovers are the winners as a result. (Disclosure: in 2012 I purchased from Acura BR a 2006 MDX which now has given way to an Outback Limited. Acura BR performed all maintenance on my MDX, and I easily could have kept it for another 10 years except for its outdated electonics. AcuraBR is a top flight operation.) SubaruBR's staff is friendly, helpful and informed; they go about their business in a competent and low pressure way. What a car dealership should be. More

Such a pleasant new car buying experience! I can’t say enough good about Josh Hughes, Ben Ledet, Andrew Leat, and David Roberson. For the record, I am not an easy person to deal with when it c I can’t say enough good about Josh Hughes, Ben Ledet, Andrew Leat, and David Roberson. For the record, I am not an easy person to deal with when it comes to big ticket purchases…and this was no exception. Having done my homework with online research, I headed to Subaru of BR knowing I wanted a 2018 Crosstrek as a surprise gift for my soon-to-be-LSU-graduate daughter. Josh greeted me upon arrival with a warm smile and friendly handshake. We chatted at his desk a bit, then headed outside. And so the journey began to find the perfect CT…at the price I was willing to pay. Folks…he did not disappoint. Josh is one of the nicest people I’ve ever met. Not to mention, the most patient. I think we looked at every CT on the lot that was even remotely close to what I wanted. We sat...we test drove...we talked...and talked some more. Several hours I spent with Josh that day. He answered every question I had (too many to number), and if he didn’t have the answer, he would go find it. This young man was incredible. As it turned out, I’m sure at no surprise to Josh, I ended up ordering the “perfect” CT. Ben worked with me on the actual ordering, and explained the whole process. He made sure it had every option I wanted, at the price we had agreed upon from the very beginning. He was extremely nice from start to finish. Within 2 months of ordering I took possession of the vehicle. Quite impressive, to say the least. David made the financing routine incredibly quick and painless, even with two very unexpected issues that arose during the process. I was totally blown away with how they went above and beyond to resolve the matter…within minutes at that. Andrew happened to answer the phone on many of the numerous times I called. Such a pleasant demeanor…and his accent is pretty awesome, too! Would I recommend Subaru of BR to others?...You bet I would…and I do! PS: Daughter LOVES her new Crosstrek!! More

Josh Hughes and Ben Ledet A++ I had the BEST experience at Subaru of Baton Rouge today! Josh Hughes made everything easy. He was patient while I asked my 1001 questions {possibly m I had the BEST experience at Subaru of Baton Rouge today! Josh Hughes made everything easy. He was patient while I asked my 1001 questions {possibly more} while I compare the models, talked pricing and listened to me ramble through the decision making process. Ben Ledget made the financial side of things seamless. All in all, I will refer anyone who listens to this dealer! Subaru has the best ratings and name when it comes to cars and the team at Subaru of BR upholds the customer service/ humanistic side of the mission, they clearly enjoy what they do and it shows! Bonus? My awesome new 2018 Crosstrek! Thanks, y’all! More

Professionalism Communication is key to any business and Andrew and Carl are on top of their game. Phone calls were answered!! When not answered they were returned i Communication is key to any business and Andrew and Carl are on top of their game. Phone calls were answered!! When not answered they were returned in a timely fashion. When I requested a return call on a specific day and time it happened!! Professional, knowledgeable, and follow up!! This team does it all!! Well worth the 3.5 hour drive!!! I’ll be back! More