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Subaru of Baton Rouge
Baton Rouge, LA
225 Reviews
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Showing 225 reviews
August 01, 2015
Just a wonderful experience Subaru of Baton Rouge is a great dealership. They treated me & my husband wonderfully. Claire and the rest of the bunch are awesome to deal with- Th Subaru of Baton Rouge is a great dealership. They treated me & my husband wonderfully. Claire and the rest of the bunch are awesome to deal with- Thanks again- Lisa & Drew Lehr More
by Lisa44
Employees Worked With
David Barbera Jr., Claire Deville
July 31, 2015
Great experience overall. Highly satisfied with the crew at Subaru of Baton Rouge. Nick was really dedicated from start to finish and made it easy for me to decide exactly whic Highly satisfied with the crew at Subaru of Baton Rouge. Nick was really dedicated from start to finish and made it easy for me to decide exactly which 2016 WRX model was the best deal for me. Paul was super helpful in getting me up to speed on the pros/cons of leasing options. David was kind and even helped detail my vehicle before handing over the keys. More
by Blandon
Employees Worked With
David Barbera Jr., Nick Clough, Paul Cervantes
July 26, 2015
Excellent, sincere, professional car sale Car buying is not my favorite thing to do, but Nick made this a wonderful experience - no pressure, genuine concern, and courteous all the way. Of co Car buying is not my favorite thing to do, but Nick made this a wonderful experience - no pressure, genuine concern, and courteous all the way. Of course, it helped that the car in the exact color and with the accessories I wanted just arrived that day. And the manager was great too, and did everything he could to facilitate me driving home in my new car (2015 Outback)! More
by Donna
Employees Worked With
David Barbera Jr., Nick Clough
July 12, 2015
Best ever It was the most pleasant and quick car buying experience ever. Nick and Claire were so professional, not pushy, and willing to negotiate some. The car It was the most pleasant and quick car buying experience ever. Nick and Claire were so professional, not pushy, and willing to negotiate some. The car, a 2015 outback, is excellent and I have to say I was surprised at how well made and how the Subaru engineers thought of everything. Thanks again. More
by RT
Employees Worked With
Chris Rogers, Nick Clough, Claire Deville
June 08, 2015
2015 WRX a year ago I bought a 2014 Subaru xv crosstrek, 5speed, and I fell in love with it. a year later, I decided to trade up and try out the 2015 WRX. I ab a year ago I bought a 2014 Subaru xv crosstrek, 5speed, and I fell in love with it. a year later, I decided to trade up and try out the 2015 WRX. I absolutely love it! The experience I had at Subaru of BR was just amazing, friendly helpful sales team helped me get in and out quickly. Highly recommend to any friends and family interested in getting their first subaru, or looking to trade up! excellent More
by mded2157
Employees Worked With
David Barbera Jr., Kim Guidry, Nick Clough
May 28, 2015
Bought a Subaru Crosstrek I received a fair deal on my car, was treated with courtesy and respect; I found the staff to be very pleasant and conversation flowed smoothly while I received a fair deal on my car, was treated with courtesy and respect; I found the staff to be very pleasant and conversation flowed smoothly while completing my business. I would recommend a purchase here. More
by mostlyknives
Employees Worked With
Nick Clough
May 22, 2015
Three Words, Excellent, Excellent,Excellent! We loved our experience at Subaru of Baton Rouge. No pressure, relaxed buying experience. We will definitely recommend this dealership to friends and We loved our experience at Subaru of Baton Rouge. No pressure, relaxed buying experience. We will definitely recommend this dealership to friends and family. We love our new 2015 Forrester. Please go visit their showroom, and you will not be sorry. Thank you, Gay Lynn and Mark Willis More
by gaylynnflys
Employees Worked With
Nick Clough , Erin Ortolano, David Barbera Jr.
May 02, 2015
Bought a 2015 XV Crosstrek today Our saleswoman, Claire, knew her product and pleasantly answered all our questions with intelligence. Erin, the sales manager, didn't play games while Our saleswoman, Claire, knew her product and pleasantly answered all our questions with intelligence. Erin, the sales manager, didn't play games while negotiating over price - very refreshing. Kimberly, the finance guru, was well prepared, knowledgeable and professional. Pleasant experience all around. After visiting 8 dealerships in Baton Rouge in the last 3 days I can say without a doubt these folks understand customer service. More
by Janice
Employees Worked With
Claire Deville; Kimberly Guidry, Erin Ortolano
April 01, 2015
Good buying experience, Service on the other hand, NOT! I bought my 2015 WRX back in Sept. 2014. It was a good buying experience, could have been a little better. My car, however, has been in for service I bought my 2015 WRX back in Sept. 2014. It was a good buying experience, could have been a little better. My car, however, has been in for service 5 times already. (purchased brand new) The first 3 times were to get a scratch off of the rear door, the third time they kept my car for 3 days. The scratch remains on my door today! The next time was for a brake issue, they found a bad brake pad and it was tearing up the rotor. They fixed all of that under warranty no problem! Recently I was having a noise in my clutch. They had it for 15 days while they waited on parts, that they didn't even use!!! They told me it was Subaru's policy to order all parts associated with the clutch, wait for them to arrive and then open transmission to see what it actually needs! We were waiting on a flywheel that was back-ordered, then got stuck in Mississippi. After all that, all they changed was the release bearing. Then 2 days after I got my car back, the shifter failed on me going 60mph on the interstate, leaving me stuck in 3rd gear! Had it towed after a horrible experience with Subaru Roadside Assistance. Went to the dealership and was spoken to by the service manager in a way that is unacceptable to speak to any customer. They called me a few hours later telling it was ready, and that it was a shift cable retainer clip that was missing. She quickly added that it had nothing to do with the work they had completed 2 days earlier. Hard to believe since those parts were moved around and its only a 6 month old vehicle. I did not argue however, I just wanted to be done with the situation and the dealership! I do not recommend this dealer, as they have a severe problem with certain employees and keeping good ones! Both Service Advisers were the only good part about this experience, Very professional, respectful, and concerned about my situation, unlike the Service Manager. More
by 15wrxblk
Employees Worked With
Aaron Martin, Vicki Winston, David Barbera Jr.
March 21, 2015
The best Subaru of Baton Rouge is hands down the best dealership in the area. Probably the state. They are always having events and the lobby is teeming with e Subaru of Baton Rouge is hands down the best dealership in the area. Probably the state. They are always having events and the lobby is teeming with excitement and displays beautiful Subarus. Their service department is very friendly, they offer all sorts of amenities for their guests, they do very thorough work. The sales team is envigorated. Last but not least, they sell Subaru. This is to me the best vehicle that you can buy short of spending an obscene amount of money on a luxury vehicle and then I'm not even sure. If you're looking for a vehicle, be sure to make one of your stops Subaru of Baton Rouge! More
by dudley75
Employees Worked With
Erin Ortolano
