Subaru of Baton Rouge

Kerry was very professional and courteous. She explained everything well. She was exceptional and very knowledgeable on the product she was selling. I could not have asked for a better salesperson. everything well. She was exceptional and very knowledgeable on the product she was selling. I could not have asked for a better salesperson. More

Business manager was overbearing and rude. He insisted on trying to sell us the extended warranty even after we made it clear we didn’t want one. He wouldn’t let up and wanted to debate the thing. I had on trying to sell us the extended warranty even after we made it clear we didn’t want one. He wouldn’t let up and wanted to debate the thing. I had to raise my voice and threaten to walk out just get him to shut up about it. The he kept insisting that I sign documents about the extended warranty. Then I threw my pen across the desk and refused. It was a terrible experience, I was very upset. I hate feeling that way. I really don’t want to go over there again. I don’t want to encounter him again. More

Thank you to.the Subaru team for going above and beyond to help with my purchase. Kerry Beary's knowlege and experience with the different vehicles allow me to make a well informed choice. She was instru to help with my purchase. Kerry Beary's knowlege and experience with the different vehicles allow me to make a well informed choice. She was instrumental in helping me secure the vehicle which best suited me, and I couldn't appreciate my new ride more. Thanks again. More

Very poor service department , especially the service Mng. 01/09/2020 went in for 12k mi. ser. on 2019 Forester. Told ser mng oil was overfilled at 6k service so have tech check when done. Was overfilled again 01/09/2020 went in for 12k mi. ser. on 2019 Forester. Told ser mng oil was overfilled at 6k service so have tech check when done. Was overfilled again almost an inch above full mark. Tires not rotated either. Service mng. said he didn’t know what marks on dip stick I was talking about. He said Subaru policy was to not rotate tires if wearing evenly. They rotated at 6k mi. tho. The purpose of rotating is to keep tires from wearing unevenly and too much oil blows seals and gaskets. I left mad and will not be back. Once you buy you’re no longer important to them! More

I just wanna say a big 'THANK YOU' to Subaru Family. For making my car buying experienced very easy and thorough. I went there on Nov.2 just to looked around and didn't really expect to buy anything. But I making my car buying experienced very easy and thorough. I went there on Nov.2 just to looked around and didn't really expect to buy anything. But I saw a beautiful SUV that caught my eyes, and I knew right away that I have to have it,despite my tight budget. With that in mind they were able to give me a price I couldn't refused, and reasonable enough with my budget. and on Nov.4 we made the transaction and bought the SUV. I am very satisfied with my purchase, and very happy that I now have a bigger car to drive around town. Thank you to Mr. Clark Sandau, Will Espinosa, Ben Ledet, and Mariah Mcintyre. Thank you so so so much.!! More

Two new friends As a woman who's been taken advantage of more than once by car salesmen, I was really worried about buying a new car. It wasn't easy (I called dealer As a woman who's been taken advantage of more than once by car salesmen, I was really worried about buying a new car. It wasn't easy (I called dealers all over Louisiana, Houston, and even Little Rock). But when it came time to buy, I found exactly what I wanted and the best dealership right here in Baton Rouge. Mike Nelson and Will Espinosa were extremely patient and up front with me (almost unheard of in the car-buying game) and helped me more than I can say. I love my new Subaru Forester, and I've made two trusted friends in the process. More

Leased a 2019 Ascent 4.19.2109 My experience in leasing my new Ascent was nothing short of extraordinary. My sales person, Stephanie DeArmond, was extremely courteous, professional My experience in leasing my new Ascent was nothing short of extraordinary. My sales person, Stephanie DeArmond, was extremely courteous, professional, and knowledgeable. She made this experience flow smoothly & easily for me. And there was never any pressure applied. Far and away, Stephanie made this the best experience I've ever had in purchasing/leasing a new vehicle. In addition, everyone else I met (Andrew, Jesse, Will) was every bit as nice and courteous. More

AMAZING CUSTOMER SERVICE I received the absolute BEST CUSTOMER SERVICE EVER RECEIVED with ANY NEW CAR I HAVE EVER PURCHASED!! Kerry Beary made the difference!! She went above I received the absolute BEST CUSTOMER SERVICE EVER RECEIVED with ANY NEW CAR I HAVE EVER PURCHASED!! Kerry Beary made the difference!! She went above and beyond to make sure ALL of my needs were met every time I called or came into the dealership! i highly recommend her to everyone!! Andrew Leat is awesome! Jesse White provides absolutely fantastic detail when reviewing finances! C. Espinosa also does a FANTASTIC JOB!! More

New lease for my wife All the staff at Subaru B.R were over the top helpful. Absolutely no pressure and very knowledgeable. I have to give a big thanks to everyone involved All the staff at Subaru B.R were over the top helpful. Absolutely no pressure and very knowledgeable. I have to give a big thanks to everyone involved in the buying process from starting out with emails from Andrew and Will to the final selk with Jacob it was fantastic and easy More