Subaru of Baton Rouge

Our first Subaru First time Subaru purchase and pleased with the service and overall experience. The on lot experience of our first visit for test drive was refreshin First time Subaru purchase and pleased with the service and overall experience. The on lot experience of our first visit for test drive was refreshing and without a hard sell, allowing us to take our time and make the right decision. Efficient and effective negotiation on the car we selected and on our trade via email. Prompt and helpful appointment for the actual pick up of our new car. Best of all, none of the often found surprises from the point of negotiating the deal with our Sales person to the visit to the Business Manager office. More

Very good experience I had Avery good experience at the dealership. Did not feel pressured or hassled. I found the Outback I wanted, several to choose from. I traded in my I had Avery good experience at the dealership. Did not feel pressured or hassled. I found the Outback I wanted, several to choose from. I traded in my p/u truck for the certified 2015 Outback. All the staff at the dealership were very friendly and helpful. Mike was the salesman I dealt with, he did a good job explaining the details of the vehicle I bought. More

very enjoyable experience! Our salesman Nick, as well as all the other employees, was very helpful, kind, patient and friendly! It was a very enjoyable experience, and we love Our salesman Nick, as well as all the other employees, was very helpful, kind, patient and friendly! It was a very enjoyable experience, and we love our new Forester! More

Buyer Experience - Far outclasses any other Brand dealership We did a large amount of Internet research to find a VERY SAFE, quality vehicle for our daughter's first car. She is a junior in high school, has been We did a large amount of Internet research to find a VERY SAFE, quality vehicle for our daughter's first car. She is a junior in high school, has been driving almost every day for over a year but we wanted a stylish, affordable, advanced technological TANK. EVERY WEBSITE PRAISED THE ENTIRE Subaru brand. We started looking at the 2015 Crosstrek at the end of its production cycle. We felt front collision avoidance, blind spot and rear side traffic warning were absolutes. The 2015 Crosstrek did not have these but the rest of the Subaru line did. Our daughter fell in love with the Crosstrek and we started to waver on the safety items. Lo and behold, Subaru ended the 2015 production cycle, simultaneously announcing all our desired safety features would be available on the 2016. We placed a "built to order" deposit. From that point on, Ryan and Davis kept us updated on the status of the car. We expected the vehicle to be delivered late November-early December. Then we received a call during the last week of October that the car was here. My daughter was resigned to driving her brother's car until near Christmas. To make this long story short, just about the entire dealership helped us plan a huge surprise today (11-03-2015) for an unsuspecting young lady. It went perfectly, red bow, wide eyes and tears. Then Ryan spent a very long time with her, teaching the use of the car and special things like how to read an oil dipstick, change fluids, fix flats. Every one in the dealership at some point today came out to introduce themselves and congratulate her. THIS DEALERSHIP SELLS THE HIGHEST QUALITY VEHICLES AND TREATS EVERY CUSTOMER AS IF THAT CUSTOMER WAS THEIR MOST SPECIAL CLIENT. My wife and a friend are now considering Subarus ( and we have owned all the fancy European and Japanese cars). Subarus will keep my family as a family and they are pretty awesome looking to boot!! I just got rid of a high end German vehicle because the service has so deteriorated. Want to have fun buying a great vehicle ? Go to Subsru of Baton Rouge. Addendum: closing the deal paperwork-wise could have taken hours as my wife was not readily available to sign. It took the dealership less than 45 minutes to get paperwork ready and made total convenience for my wife to sign. That's classy! More

Great people! I found the Subaru Forester I wanted online, went into the dealership. The entire experience was pleasant. I love my vehicle and would recommend the I found the Subaru Forester I wanted online, went into the dealership. The entire experience was pleasant. I love my vehicle and would recommend them to everyone I know. Thanks Ryan Ross, David Barbera and the entire crew. More

A Pleasant Surprise Our experience and interaction with David, Ryan and the other folk was productive, informative, and without pressure or anxiety. We are very pleased w Our experience and interaction with David, Ryan and the other folk was productive, informative, and without pressure or anxiety. We are very pleased with our Outback. Thanks, J and M More

Horrible Was treated horribly from the start. Trying to trade a car in for another used car, employee used kellybluebook for my car and nada for their car's pr Was treated horribly from the start. Trying to trade a car in for another used car, employee used kellybluebook for my car and nada for their car's price, knowing that nada prices higher and kellybluebook prices lower naturally. Very unethical. Called a manager as well (david), left a voicemail and did not get an answer. Also called and complained to a different employee (ryan) who apologized and said he'd look into it and give call later that day, then never received a call. Would not recommend to anyone and am definitely bringing my business elsewhere. More

new car Wonderful salesman..nicholas clough..did not harrass..but kept in touch. .purchase process was smooth..car was ready and full tank of gas..nicholas sh Wonderful salesman..nicholas clough..did not harrass..but kept in touch. .purchase process was smooth..car was ready and full tank of gas..nicholas showed me features of the car and acted like he appreciated my business. More

New car purchase It was a pleasure to deal with Nick and Dave. They gave me the information I needed to compare other brands of cars. When I was ready to buy, they hon It was a pleasure to deal with Nick and Dave. They gave me the information I needed to compare other brands of cars. When I was ready to buy, they honored the price we agreed upon. There were no hidden cost. There was also no pressure to buy! More

All smiles!! Purchasing a vehicle had always been a chore...necessary but not enjoyable!! Not this time!! In addition to getting a great vehicle, I felt like I ma Purchasing a vehicle had always been a chore...necessary but not enjoyable!! Not this time!! In addition to getting a great vehicle, I felt like I made new and trusted friends! ! More