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Subaru of Ann Arbor
Ann Arbor, MI
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 190 reviews
April 21, 2026
Very nice experience at the dealership. Jeremy was extremely helpful and took a lot of time to find the right car for me. Totally recommended! Jeremy was extremely helpful and took a lot of time to find the right car for me. Totally recommended! More
by Lisa
Employees Worked With
Jeremy McNaugthon
April 04, 2026
Tatiana, the agent who helped me was fabulous! She found the perfect car for me. I appreciated the diversity of employees working at Subaru as well. Great experience! She found the perfect car for me. I appreciated the diversity of employees working at Subaru as well. Great experience! More
by suzysny22
Employees Worked With
Tatiana
March 31, 2026
I purchased a '26 Subaru Forester Hybrid recently with the assistance of Tatiana. She is very knowledgeable of the Subaru selections, pleasant and professional in her conversation and, more importantly, p the assistance of Tatiana. She is very knowledgeable of the Subaru selections, pleasant and professional in her conversation and, more importantly, presented questions to drill-down our attention on the best Subaru offerings to meet my highest satisfaction/needs. The outcome is 1) a higher-value Subaru over my previous Ford, and 2) in a price-range that made this "a clearly good decision." More
by Gary
Employees Worked With
Tatiana Rodriguez
March 24, 2026
This is my second purchase of a Subaru. I worked with Tatiana and she was awesome, she had a car for me to test drive in a few minutes. She explained all the new features in detail. Then No I worked with Tatiana and she was awesome, she had a car for me to test drive in a few minutes. She explained all the new features in detail. Then Noah helped me get all the financing and completed everything very quickly. My new car was ready when i needed it. It was a great team effort! More
by richrozmarn
Employees Worked With
Tatiana Rodriguez, Noah Norzaimi
February 02, 2026
My wife and I came in to test drive a vehicle. The vehicle was nice but we didn’t really like it. Weston pulled another vehicle they had and when we test drove it, we loved it. The dealership got The vehicle was nice but we didn’t really like it. Weston pulled another vehicle they had and when we test drove it, we loved it. The dealership got us a better finance deal than the pre approval from our bank. More
by Cayree
Employees Worked With
Weston
January 21, 2026
I had a fantastic experience working with Michael Maciborski. He was friendly, knowledgeable, and truly cared about my needs. He guided me through every step, answered all my questions patiently, and Maciborski. He was friendly, knowledgeable, and truly cared about my needs. He guided me through every step, answered all my questions patiently, and made the entire buying process smooth and enjoyable. Highly recommend for their professionalism and excellent customer service! More
by Cathy
Employees Worked With
Michael Maciborski
January 16, 2026
Ryan Rose gets a 10/10 rating related to my purchase of a new Subaru Outback and trade-in of my old Outback. He was flexible, available, well-informed and overall very helpful. I am happy with the price and new Subaru Outback and trade-in of my old Outback. He was flexible, available, well-informed and overall very helpful. I am happy with the price and beyond happy with the vehicle. More
by Dexter Fox
Employees Worked With
Ryan Rose
January 15, 2026
We went there very interested to buy a Subaru. We left 100 percent confident that we won’t buy from this dealer. The salesman refused to give us a print out of the estimated itemized costs. It was We left 100 percent confident that we won’t buy from this dealer. The salesman refused to give us a print out of the estimated itemized costs. It was too much for him to print it out! We asked several times. But he kept saying he will only do it if he knows we are are carrying forward with the deal that night. At that point, we completely lost trust in him and all what we wanted to do is walk away. No person will buy a car before knowing the exact cost and itemized charges. As you see in some of the reviews, people have reported similar behaviors. The salesperson texted us next morning asking us the reasons we did not proceed with him. How a salesperson can have such a poor insight is bewildering. More
by Leo
Employees Worked With
I don't want him to get Fired
