Subaru of Albany

Great service! Friendly and courteous staff, especially the service advisor. Could not ask for a better experience. Friendly and courteous staff, especially the service advisor. Could not ask for a better experience. More

Prompt friendly service from everyone. The shuttle driver was friendly and courteous. I love the graphs on the service printouts. Makes it easy to understand. Best service center I have be The shuttle driver was friendly and courteous. I love the graphs on the service printouts. Makes it easy to understand. Best service center I have been to . More

Cory was our service POC and is an excellent communicator and gets the job done most efficiently. We will be back and recommend him and this dealership ! and gets the job done most efficiently. We will be back and recommend him and this dealership ! More

The people at this dealership are outstanding. Their ethics and dedication to customer service is truly inspiring. We are especially pleased with the service department. Cory Conklin is an outsta Their ethics and dedication to customer service is truly inspiring. We are especially pleased with the service department. Cory Conklin is an outstanding service representative. He’s always polite, professional, and knowledgeable. More

The dealership was able to troubleshoot and fix the issue. I was informed throughout the day. issue. I was informed throughout the day. More

I came in from out of town needing an oil change. I did not know they no longer did Express Service. They fit me in same day and drove me to the conference I was attending. They did a thorough check I did not know they no longer did Express Service. They fit me in same day and drove me to the conference I was attending. They did a thorough check and found 2 other significant issues. They sqeezed me in the next day, driving me to my conference and picking me up when the car was done. They went above and beyond to make sure my needs were met, the car was repaired and left in excellent condition, and that I was satisfied and happy before I left. Special thanks to Alex, he is awesome, and the courtesy driver who's name I did not find out. Overall,, a very good experience and the best team! I will come back again when I am.in the area and have a Subaru in need. Thank you! More

Courteous, timely, thorough, explained things well, listened to customer, professional, informative, kept customer up-to-date with progress. listened to customer, professional, informative, kept customer up-to-date with progress. More

Our service advisor Alex Depaz was very nice and helpful. He explained what was done on our Subau Forrester 2018 and what we needed next. We thank the dealership for good coffee and snacks. He explained what was done on our Subau Forrester 2018 and what we needed next. We thank the dealership for good coffee and snacks. More

This is one of the first excellent experiences that I've had at any dealership. In the past I have avoided car dealerships like the plague. had at any dealership. In the past I have avoided car dealerships like the plague. More

We are first time Subaru purchasers. It was a smooth transaction with a knowledgeable salesman. We felt no pressure which made the experience very pleasant. It was a smooth transaction with a knowledgeable salesman. We felt no pressure which made the experience very pleasant. More